(Italian) Customer Service Representative (m/f)

Shou; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

Uma empresa internacional dinâmica busca um Representante de Atendimento ao Cliente que fale Italiano. O horário de trabalho é integral e no local, e você será responsável por garantir a satisfação do cliente e resolver problemas. Oferecemos um salário competitivo, benefícios como assistência médica e oportunidades de crescimento dentro da empresa.

Serviços

Alimentação e bebidas gratuitas

Seguro de saúde e de vida

Oportunidades de crescimento e aprendizado

Qualificações

• Mínimo de 1 ano de experiência em suporte ao cliente.
• Capacidade de tratar dados com confidencialidade.

Responsabilidades

• Garantir um alto nível de satisfação do cliente.
• Identificar e resolver problemas dos clientes.

Conhecimentos

Comunicação

Resolução de Problemas

Descrição da oferta de emprego

(Italian) Customer Service Representative (m/f)

About the job (Italian) Customer Service Representative (m/f)

Type of position:

Full-time position
On-site

Key languages:

Fluent level of Italian
Advanced English

Sector:

Customer Service

About our Client:

Would you like to work in dynamic, multicultural environment? If you are willing to take challenges and become a part of a global international company, this opportunity might be for you!

As a Customer Support Agent, you will be responsible for guaranteeing a great level of customer satisfaction! This role is critical to recognize any troubles that customers may experience and to solve them efficiently and accordingly.

The Offer:

• Online chatting, e-mailing, and handling incoming customer requests and calls, accordingly assigned;
• Recognizing the client's issue and resolving it through investigation
• Keeping a record of every action and classifying situations and potential faults
• Creating and assisting with accounts, reviewing and uploading videos, and channel upkeep

Requirements:

• A minimum of 1 year experience in customer support
• Treat all data with utmost confidentiality
• Competitive salary with monthly and yearly bonuses;
• Meal allowance, health- and life insurance;
• Comfortable office space with free snacks and beverages;
• Growth & Learning opportunities within the company.

The Process:

• Submit your application and don't forget to send an updated CV;
• Get a call by our Recruitment Specialist;