German-Speaking Customer Care Specialist VR Technology

Shou; Porto; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

Uma empresa inovadora na área de realidade virtual está buscando um Especialista em Atendimento ao Cliente Fluente em Alemão para sua equipe em Porto. A função envolve suporte a clientes e resolução de problemas relacionados a produtos de VR. Oferecemos um salário competitivo, bônus de realocação e um ambiente de trabalho com horários de segunda a sexta com finais de semana livres.

Serviços

Subsidio de alimentação de EUR 7.63 por dia

Pacote de realocação para candidatos elegíveis

Qualificações

• Fluente em alemão (C1+) e proficiente em inglês (B2+).
• Interesse em realidade virtual e gaming é um plus.
• Disponibilidade para trabalhar on-site em Porto.

Responsabilidades

• Assistir clientes com perguntas e resolver problemas técnicos.
• Garantir uma experiência de usuário suave para usuários em toda a Europa.

Conhecimentos

Comunicação

Solução de Problemas

Descrição da oferta de emprego

German-Speaking Customer Care Specialist VR Technology

Job Openings German-Speaking Customer Care Specialist VR Technology

About the job German-Speaking Customer Care Specialist VR Technology

Join our client's Porto team and support the future of virtual reality!

Job Location: Porto, Portugal (On-Site)
Start Date: February 13, 2025
Employment Type: Full-Time, Fixed-Term Contract, subject to extension
Working Hours:
- Monday to Friday: 08:00 19:00 (rotating shifts)
- Weekends off (Saturday & Sunday)

Are you passionate about cutting-edge technology and virtual reality? We are looking for German-speaking Customer Service Representatives to support an advanced virtual reality headset designed for immersive gaming. This role involves assisting customers with inquiries, troubleshooting technical issues, and ensuring a smooth user experience for users across Europe.

Prerequisites:
- Fluent in German (C1+) and proficient in English (B2+)
- Interest in virtual reality and gaming is a plus
- Strong communication and problem-solving skills
- Willingness to work on-site in Porto
- EU member state passport or a valid residence card for Portugal

Why Applying?
- Work with an exciting VR brand that is shaping the future of gaming
- Enjoy a Monday-to-Friday schedule with weekends off
- Competitive salary + relocation support for eligible candidates

Apply Today!
If you are a German speaker looking for an opportunity in customer support for virtual reality, apply now and start your journey with us in Porto!

What in on the Offer?
- Base Salary: EUR 1,100 (paid over 14 months)
- Meal Allowance: EUR 7.63 per working day (net)

Relocation Package:
- From outside Portugal:
- Room in a shared apartment for up to 12 months (EUR 280/month, deducted from salary, all utilities included)
- Reimbursement of airfare (up to EUR 400 in economy class) after 180 days of employment
- From inside Portugal:
- Travel reimbursement (up to EUR 150 in economy class) after 180 days of employment
- Housing provided on a case by case basis