(French) Sales Customer Support Representative (m/f)

Shou; Lisboa; Híbrido; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

Uma oportunidade incrível para um Sales Customer Support Representative numa empresa líder no setor de presentes. O candidato ideal terá fluência em francês e competências avançadas em inglês, além de habilidades organizacionais e experiência em atendimento ao cliente. O cargo oferece salário competitivo, comissões, seguro de saúde e oportunidades de progressão de carreira, numa equipe dinâmica e energética.

Serviços

Competitive salary + commissions

Health insurance

Coffee and Fruit at the office

Free beauty and sport activities

Opportunities for career progression

Qualificações

• Fluent in French and proficient in English.
• Experience in Customer Service or Hospitality is valued.
• Ability to make independent decisions in a fast-paced environment.

Responsabilidades

• Understand customer needs and improve upselling.
• Support clients via various channels: phone, email, chat, social media.
• Create monthly reports and manage sales contracts.

Conhecimentos

Organizational skills

Time management

Problem solving

Positive attitude

Customer Service workflow

Descrição da oferta de emprego

Job Openings (French) Sales Customer Support Representative (m/f)

About the job (French) Sales Customer Support Representative (m/f)

Type of position:

Full-time position - Hybrid

Key languages:

Fluent level of French
Advanced level of English

Sector:

About our Client:

Are you looking to take your career to the next level? This is an excellent opportunity to work with a brand that consumers love. This company is a true leader in the gift market and offers unique experiences to their consumers as well as unique collaboration to their partners.

The Offer:

• Understand customers' needs and improve upselling;
• Support clients and partners through phone, email, chat or social media to promote and sell products;
• Address inquiries from customers regarding products, prices, and availability.
• Assist in the creation of prices, promotions and negotiations;
• Create monthly reports and manage sale contracts for orders;
• Understand and promote company's programs.

Requirements:

• Fluent level of French and proficiency in English;
• Great organizational, time management and problem solving skills;
• Optimistic and positive attitude;
• Knowledge and practical understanding of the Customer Service workflow;
• Ability to make decisions independently and to work in a fast paced environment;
• Experience in Customer Service or Hospitality will be valued;
• Competitive salary + commissions;
• Health insurance;
• Coffee and Fruit at the office;
• Beauty and sport activities for free;
• Opportunity for career progression;
• Be part of a unique, energetic and dynamic team where you will find plenty of growth opportunities!

The Process:

• Submit your application and don't forget to send an updated CV;
• Get a call by our Recruitment Specialist;