Customer Service Representative in Porto, Portugal ( Italian Speaking)

Shou; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A Shou, empresa em Porto, Portugal, está à procura de um Representante de Atendimento ao Cliente fluente em Italiano. O candidato ideal terá habilidades de resolução de problemas e uma paixão por ajudar os clientes. Oferecemos um pacote de salário e benefícios atrativos e oportunidades de crescimento profissional.

Serviços

Pacote salarial e benefícios atrativos

Assistência à relocalização

Oportunidades de crescimento profissional

Ambiente de trabalho dinâmico e inclusivo

Qualificações

• Fluente em italiano (escrito e falado), proficiência em inglês é um plus.
• Experiência anterior em serviço ao cliente, preferencialmente na tecnologia ou varejo.
• Capacidade de trabalhar sob pressão.

Responsabilidades

• Fournir un support client de haute qualité via téléphone, email et chat.
• Collaborer avec les équipes internes pour résoudre des problèmes complexes.

Conhecimentos

Fluency in Italian

Problem-solving

Excellent communication

Descrição da oferta de emprego

Customer Service Representative in Porto, Portugal ( Italian Speaking)

Job Openings Customer Service Representative in Porto, Portugal ( Italian Speaking)

About the job Customer Service Representative in Porto, Portugal ( Italian Speaking)

Customer Service Representative in Porto, Portugal ( Italian Speaking)

Location: Porto, Portugal (Relocation Assistance Available)

Position Overview:

We are seeking a Customer Service Representative who is fluent in Italian and has a strong desire to help customers succeed. In this role, you will be the first point of contact for our clients, assisting them with inquiries, troubleshooting issues, and ensuring they have the best experience with our products.

Key Responsibilities:

- Provide top-notch customer support via phone, email, and chat.

- Assist customers with product inquiries, troubleshooting, and technical issues.

- Maintain a high level of customer satisfaction through timely and effective communication.

- Collaborate with internal teams to resolve complex issues and improve service delivery.

- Document customer interactions and feedback to enhance our service offerings.

Qualifications:

- Fluency in Italian (written and spoken); proficiency in English is a plus.

- Previous experience in customer service, preferably in the tech or retail industry.

- Strong problem-solving skills and the ability to work under pressure.

- Excellent communication and interpersonal skills.

- A positive attitude and a passion for helping others.

What We Offer:

- Attractive salary and benefits package.

- Relocation assistance for candidates moving to Porto.

- Opportunities for professional growth and development.

- A dynamic and inclusive work environment.

We look forward to welcoming you to our team!