Customer Service Representative (French speakers)

Shou; Leiria; Híbrido; Tempo integral

Serviços

Attractive salary and benefits package

Flexible hybrid work environment

Opportunities for professional growth and development

Supportive and inclusive company culture

Resumo da oferta

A leading company in Portugal seeks a Customer Service Representative fluent in French to provide exceptional support. This hybrid position offers an attractive salary and benefits, professional growth opportunities, and a positive work environment focused on customer satisfaction.

Qualificações

• Previous experience in customer service or support roles preferred.
• Ability to work independently and as part of a team.
• Proficiency in English is a plus.

Responsabilidades

• Provide outstanding customer support via phone, email, and chat in French.
• Resolve customer inquiries and issues efficiently.
• Document customer interactions and feedback accurately.

Conhecimentos

Fluency in French

Communication skills

Interpersonal skills

Problem-solving skills

Descrição da oferta de emprego

About the job Customer Service Representative (French speakers)

Location: Leiria, Portugal (Hybrid)

Starting Date: April 11, 2024, or November 11, 2024

About Us:

Join our dynamic team where we prioritize exceptional customer experiences. We are looking for a motivated and skilled Customer Service Representative fluent in French to support our clients and enhance our services.

Responsibilities:

- Provide outstanding customer support via phone, email, and chat in French.

- Resolve customer inquiries and issues efficiently and effectively.

- Maintain a positive and professional demeanor while interacting with customers.

- Collaborate with team members to improve service processes and customer satisfaction.

- Document customer interactions and feedback accurately.

Requirements:

- Fluency in French (spoken and written) is essential; proficiency in English is a plus.

- Previous experience in customer service or support roles is preferred.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Problem-solving skills and a customer-oriented mindset.

What We Offer:

- Attractive salary and benefits package.

- Flexible hybrid work environment.

- Opportunities for professional growth and development.

- A supportive and inclusive company culture.

Join us in delivering exceptional service and making a difference for our customers!