Warehouse Team Manager

GXO Logistics, Inc.; Lichfield; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading logistics provider in Lichfield is seeking a Warehouse Team Manager. This full-time, permanent position involves supporting warehouse operations and maintaining performance in a dynamic environment. Responsibilities include health and safety management, staff coordination, and delivering exceptional customer service. Ideal candidates will have experience in operational roles, strong leadership skills, and the ability to work effectively without supervision. Competitive salary up to £32,000 and extensive benefits are offered.

Benefits

Company pension scheme

Cycle to work scheme

Extensive retail discounts

Continuous training and development

Wellbeing programmes

Qualifications

• Knowledge of Health & Safety requirements.
• Excellent communication skills, both verbal and written.
• Experience in people management and disciplinary processes.

Responsibilities

• Ensure Health & Safety and environmental standards are upheld.
• Manage coordination and handover between shifts.
• Deliver exceptional service levels to customers.
• Lead and communicate with all warehouse departments.
• Implement continuous improvement initiatives.

Skills

Operational Experience with Health & Safety

Excellent organisation and time management

Interpersonal and leadership skills

Microsoft Excel and Word proficiency

Job description

Are you looking for that next step into warehouse management to grow your career? Perhaps you are already acting in a supervisory role but want a new challenge. Whatever the reason, this may be the role for you!

We are currently recruiting for a Warehouse Team Manager to support the operation within our Warehouse Team at our site in Lichfield. This is a chance to be part of a fast paced and challenging area of work to assist the Lead Team Manager in maintaining performance of the warehouse operations.

This is a full time, permanent position, predominately working on a rotating day shift pattern, covering the hours of 06:00 to 14:00 and 14:00 to 22:00. However, we do ask for some flexibility, this is logistics after all.

Pay, benefits and more:

You’ll be paid a salary of up to £32,000.00 and receive 33 annual leave (inclusive of bank holidays). Your benefits package includes a company pension scheme, cycle to work scheme, e xtensive retail discounts across all the big retailers including supermarkets, fashion, technology, travel, days out, hair & beauty, sports and much more, continuous training and development opportunities and extensive wellbeing programmes and initiatives accessible to all employees.

What you’ll do on a typical day:

• Be Responsible for Health & Safety and the Environment during shift whilst ensuring Standard Operating Procedures (SOP’s)
• Ensure co-ordination and handover management between shifts as well as resource availability and skilled trained resource
• Translate, analyse and deliver customer needs as well as deliver consistent service levels to exceed customer expectations
• Carry out effective leadership, management and communication with all warehouse departments
• Be responsible for ensuring high levels of excellence in culture and behaviours, treating employees with respect and promoting diversity, whilst supporting colleagues through excellent communication and active leadership
• Recognise and proactively manage continuous improvement initiatives and ensure all internal/ external KPIs are achieved and reviewed regularly

What you need to succeed at GXO:

• Operational Experience, with knowledge of Health & Safety requirements
• Excellent organisation/ time management, interpersonal, leadership, motivation and planning skills
• People Management including experience of disciplinary investigations and other people processes
• Excellent communicator (verbal & written) and able to interact at all levels and able work within a team
• Ability to work without direct supervision
• Use of Microsoft Packages including Excel and Word with good analytical and numerical skills

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.