Ward Clerk / Data Analyst

Eden Valley Hospice; Carlisle; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare organization in Carlisle seeks a Ward Clerk/Data Analyst to provide essential administrative support and manage data for patient care. This role involves maintaining accurate patient records and producing reports to help improve services. Ideal candidates should exhibit strong organisational skills, proficiency in Microsoft Office, and preferably have experience in healthcare administration or data analysis. Join a supportive team dedicated to delivering exceptional care with a focus on continuous improvement.

Benefits

Life insurance

Professional development opportunities

Employee Assistance Programme

Health and wellbeing initiatives

Discounted gym membership

Access to high street and online discounts

Qualifications

• Experience in healthcare administration and/or data analytics is desirable.
• Ability to manage multiple priorities and maintain confidentiality.

Responsibilities

• Provide administrative support to hospice services.
• Maintain accurate patient records and ensure compliance with GDPR.
• Manage and analyse data to produce high-quality reports.

Skills

Organisational skills

Communication skills

Proficiency in Microsoft Office

Data analysis

Tools

EMIS Web

Power BI

Job description

Are you highly organised, detail – oriented, and passionate about making a difference in healthcare?

Eden Valley Hospice and Jigsaw are looking for a Ward Clerk/Data Analyst to join our dedicated team. This unique role combines frontline administrative support with data analysis to help us deliver exceptional care and continuously improve our services.

About the Role

To provide a high standard of administrative and data management support to Eden Valley Hospice and Jigsaw, ensuring accurate patient records, efficient clinical administration, and robust data analysis to inform decision-making and improve service quality.

What You’ll Do

Act as the first point of contact for visitors, relatives, and healthcare professionals on our Adult Inpatient Unit.

• Provide essential administrative support to hospice services.
• Maintain accurate patient records and ensure compliance with GDPR and information governance standards.
• Manage and analyse data to produce high-quality reports aligned with key performance indicators.
• Support system administration, template design, and staff training on EMIS.

What We’re Looking For

• Strong organisational skills and the ability to manage multiple priorities.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office and confidence with IT systems.
• Experience in healthcare administration and/or data analytics is desirable.
• A commitment to confidentiality and working with sensitivity in emotionally challenging environments.

Why Join us?

Be part of a compassionate organisation that puts patients and families at the heart of everything we do.

• Work in a varied role that blends clinical administration with data‑driven decision‑making.
• Gain experience with healthcare/data presentation systems like EMIS Web and Power BI.
• Contribute to meaningful work that supports quality, safety, and governance in patient care.

What We Offer

• A supportive and friendly team environment.
• Opportunities for training and professional development.
• The chance to make a real impact on patient care and service quality.
• Life insurance for all staff working regular hours
• Company maternity and adoption schemes
• Access to an Employee Assistance Programme
• Health and wellbeing initiatives
• On‑site catering facilities
• Free parking
• Discounted gym membership
• Access to high street and online discounts

Ready to Join Us?

Apply today and help us deliver outstanding care while driving improvements through data and innovation.

For details of the benefits of working for the Hospice, click here. For guidance on making an application, please click here.

Please note this role is subject to a Disclosure and Barring Service (DBS) check.

Close date: 9am, Monday 5th January 2026

Interview date: Monday 12th January 2026

Hours: Full (37.5 hours) Monday to Friday

Location: Eden Valley Hospice and Jigsaw, Carlisle

Closing Date: 09.00am, Monday 5 th January 2026