Visitor Services Assistant

Disability Arts; Chichester; On-site; GBP 18,000 - 22,000; Full time

Job summary

A friendly community gallery in Chichester is seeking an energetic Visitor Services Assistant to enhance the visitor experience. This full-time role requires excellent customer service skills and the ability to work at least one weekend day per week. As a front-line ambassador, you will be crucial in maintaining the Gallery's brand and values. The application deadline is 12pm on Monday, January 26, 2026, and opportunities for part-time hours may be available.

Qualifications

• Energetic and proactive personality.
• Excellent customer service skills.
• Ability to work weekends.

Responsibilities

• Serve as first point of contact for visitors.
• Ensure excellent visitor experience.
• Help maintain the Gallery’s brand and values.

Job description

Pallant House Gallery is recruiting an energetic and proactive Visitor Services Assistant (VSA) to join our busy and friendly team. The Front of House Visitor Services team contributes to the Gallery’s all‑round visitor experience, helping to ensure excellent customer service with a warm welcome. As the first point of contact for visitors, our Visitor Services Assistants are important ambassadors for the Gallery and play a significant role in upholding the Gallery’s brand and values.

This is a full‑time, permanent contract (although part‑time hours may be considered) to include a minimum of one weekend day per week.

The deadline for applications is 12pm on Monday 26 January 2026.

Further information about the role and the application process is provided in the Recruitment Information pack which is available to download from the Work with Us page of the Gallery website.

Pallant House Gallery is committed to promoting a diverse and inclusive workplace. We are keen to ensure that opportunities to work with us are open to everybody and welcome applications from people from all backgrounds. If you have any questions about the application process or need any additional support, please contact [e-mail] or phone us on 01243 774557 and we will be happy to help.