Team Member

Chopstix Group; Sunderland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A fast-growing Asian Quick Service Restaurant is seeking enthusiastic individuals for a Team Member role. In this dynamic position, you will deliver exceptional customer service, ensure a clean dining environment, and assist in food preparation. Ideal candidates should have a passion for hospitality, attention to detail, and the ability to work well in a team. Join us at this innovative restaurant and start your career in a vibrant setting that prioritizes fun and cooperation.

Benefits

Employee Discount

Online Discounts in High Street Stores

Health & Dental Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support

Access to Wages in Advance

Bonus/Incentive Schemes

Free Meals on Shift

Career Development

Refer A Friend Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Ability to create a fantastic experience for customers.
• Compliance with Health & Safety and Food Safety guidelines.

Responsibilities

• Create a fantastic experience for customers.
• Take & pack orders, ensuring food is presented correctly.
• Maintain cleanliness in dining and service areas.
• Assist in food preparation for kitchen staff.
• Adhere to safety guidelines and maintain a safe environment.

Skills

Customer Service

Team Collaboration

Adaptability

Attention to Detail

Job description

JOIN THE CHOPSTIX REVOLUTION as Team Member!

For the Flavour Cravers!

Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!
WHO ARE WE?
Chopstix is not just a restaurant; we're a movement! As the UK's fastest-growing No.1 Asian Quick Service Restaurant, we're on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!

At Chopstix we are guided by our core values that are rooted in our DNA:

• We believe in going Full Throttle, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
• We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
• Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
• We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

PERKS THAT PACK A PUNCH!

• Employee Discount
• Online Discounts in High Street Stores
• Opt in Health & Dental Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Bonus/Incentive Schemes
• Free Meals on Shift
• Career Development via our Career Pathway
• Refer A Friend Scheme

WHAT DO WE WANT?

• You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
• You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
• You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
• You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
• We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
• You will put our customers' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience, to every customer every time. But most importantly do all of the above with a big smile and have fun!

YOUR LOVE FOR HOSPITALITY + OUR VALUES & DNA = AN AMAZING CAREER!

WOK ARE YOU WAITING FOR? APPLY NOW TO BEGIN YOUR CHOPSTIX JOURNEY!