Support Worker

Milestones Trust; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support charity is seeking a Support Worker for a 12-month fixed-term contract in Bristol, UK. This role focuses on assisting individuals with mental health needs to achieve independence and manage their lives. Responsibilities include tenancy support, mental health strategies, and promoting independent living skills. The ideal candidate will be proactive, flexible, and hold a valid driving licence. A competitive pay and benefits package is offered along with opportunities for professional development.

Benefits

30 days annual leave

Company pension scheme

Learning and development opportunities

Health Cash Plan

Generous Occupational Maternity/Paternity pay

Access to earnings before payday

Employee referral scheme

Qualifications

• Hold a full, valid UK driving licence.
• Be able to use your own vehicle for work-related tasks.
• Experience in supporting individuals with mental health needs is beneficial.

Responsibilities

• Manage a tenancy for individuals in your care.
• Develop strategies to manage mental health.
• Support individuals in budgeting and developing independent living skills.
• Assist in relationship management.

Skills

Active listening

Communication skills

Flexibility

Proactivity

Person-centred approach

Tools

Vehicle for work

Job description

Support Worker - 12 Months Fixed Term Contract

Bristol, UK

Job Description

Posted Friday 2 January 2026 at 00:00 | Expires Friday 16 January 2026 at 23:59

£12.91 per hour + £500 welcome bonus 37.5 hours per week

This is a 12 months fixed term contract or secondment opportunity to cover maternity

Please note: it is an essential requirement of the role that you hold a full, valid UK driving licence and can use your own vehicle to collect and return the people we support and help them to access the community. Mileage is paid at 45p per mile. Please bear in mind that you will need to be covered by the relevant car insurance to use your vehicle for the role.

We aim to achieve just one goal when supporting people with enduring mental health needs living in the community – giving the people we support every chance to live their best life! Whether that’s through gaining more independence, learning a new skill, or securing their own paid job, we work with every individual to make sure that they can live with maximum choice and involvement.

This is an interesting and varied role, which would suit a confident, self-motivated person who enjoys meeting people and can use their initiative to identify and capitalise on opportunities for development.

We are a small team who support people who live independently in their own homes or in a shared environment in their own flats.

Shift patterns vary and are flexible around what the individuals would like support with each week. Support hours include some evenings and weekends and lone working will also be a requirement of the role, so being self‑motivated and able to use your initiative is crucial.

As Support Worker, your responsibilities will include:

• Supporting people to manage a tenancy
• Develop strategies and resilience to manage their own mental health
• Developing independent living skills
• Budgeting
• Support to manage relationships and much, much more

The successful Support Worker will:

• Be person‑centred in your approach, encouraging, inspiring and can think creatively
• Have excellent active listening and communication skills and can adapt your skills and knowledge to the needs of the people you will be supporting
• Are flexible, proactive and passionate about supporting people to achieve their goalsl>
• Hold a current driving licence and can use your own car for work

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with acompetitive pay and benefits package including:

• 30 days annual leave entitlement
• Company pension scheme, to help grow your retirement pot
• Learning and development opportunities to help you to build your career, including a comprehensive induction programme, and the opportunity to undertake further qualifications
• Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. dental, therapies, optical, maternity/paternity, NHS prescriptions etc.
• Generous Occupational Maternity/Paternity pay
• Get paid when you want – access your money as you earn it and request your earnings before payday using Dayforce Wallet
• An employee referral scheme that allows you to earn money for referring friends and family.

If you have any questions, or would like to have an informal chat about the role, please do call or text Kelly Ramage, Service Manager, on 07825515247.

By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws. Please see our Privacy Notice for more details.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.

*Please refer to our Refer a Friend policy for full details of eligibility and terms.