Senior Housing & Projects Admin Manager

Serco Canada Inc; Aldershot; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the UK is seeking an experienced Central Administration Manager to oversee a Housing Maintenance and Projects contract. This role involves managing a team, ensuring service delivery excellence, and driving continuous improvement initiatives. The ideal candidate will have a strong background in housing repairs and facilities management, with excellent communication and organizational skills. Benefits include a pension contribution, annual leave, and private medical cover. Flexible working arrangements are also available.

Benefits

6% employee matched pension contribution

25 days annual leave

Single private medical cover

Life assurance 2x annual salary

Qualifications

• Proven experience managing housing repairs, maintenance, and void preparation contracts.
• Ability to work under pressure and handle urgent issues.
• Strong understanding of housing maintenance and HSE compliance.

Responsibilities

• Coordinate operational administration and manage performance of admin staff.
• Analyze daily performance data for operational decision-making.
• Oversee compensation and claims processes.

Skills

Operational experience in housing repairs

Customer-focused service delivery

Strong data analysis skills

Managing competing priorities

Excellent communication skills

Tools

Microsoft Office applications

Job description

A leading facilities management company in the UK is seeking an experienced Central Administration Manager to oversee a Housing Maintenance and Projects contract. This role involves managing a team, ensuring service delivery excellence, and driving continuous improvement initiatives. The ideal candidate will have a strong background in housing repairs and facilities management, with excellent communication and organizational skills. Benefits include a pension contribution, annual leave, and private medical cover. Flexible working arrangements are also available.