Security Officer 44.33hrs x4 - Highcross Leicester Operations · Highcross

Savills Plc; Leicester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-known property management company in Leicester is seeking a Security Officer to ensure the safety and security of a busy shopping centre. Responsibilities include monitoring the centre, conducting patrols, and handling emergencies. Candidates must have a valid SIA Door Supervisor Licence and a strong commitment to customer service. Working hours are approximately 44.33 hours per week with a competitive salary of £13.07 per hour. The role may require weekend and evening shifts, making flexibility essential.

Benefits

Benefits Booklet for more information

Qualifications

• Experience in security services in a busy environment.
• Compliance with the Security Industry Act 2001; holders of valid SIA Door supervisor Licence.
• Ability to work on own initiative and manage demanding situations.

Responsibilities

• Assist with emergency situations and provide security cover.
• Conduct regular patrols of the centre.
• Ensure incidents are recorded in the Incident Log.

Skills

Customer service

Initiative

Organizational skills

Interpersonal skills

Communication skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Purpose of the Role

To assist with the smooth running of the shopping centre and to assist with all emergency situations when they occur. This includes providing visible security cover to the Centre, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) and controlling contractors and deliveries to the Centre.

Key Responsibilities

• Work the hours and shifts in accordance with conditions of employment.
• Undertake regular patrols of the Centre as instructed by the Centre Manager.
• Carry out duties in accordance with instructions issued by Centre Manager.
• Comply fully with the Health & Safety Policy for the centre.
• Comply with individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
• Ensure that the Rules & Regulations of the Centre are always complied with.
• Ensure that all incidents are recorded in Incident Log.
• Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
• Ensure that the centre is a safe and pleasant environment.
• Assist with enquiries from the public if so required.
• Be aware of and abide by all rules, terms and conditions of the company.
• Ensure compliance with the Security Industry Act 2001; officers must hold a valid SIA Door supervisor Licence and where necessary a Public Space Surveillance Licence.

Skills, Knowledge and Experience

Candidates will be required to demonstrate the following:

Essential

• Experience in the provision of security services in a busy environment visited by members of the public.
• Compliance with the Security Industry Act 2001; officers must hold a valid SIA Door supervisor Licence and where necessary a Public Space Surveillance Licence.
• Ability to always demonstrate good levels of customer service.
• Ability to work on own initiative and deal with demanding situations.
• Honest and reliable work ethic.
• Willingness to partake in on-site training for emergency procedures.
• Excellent organizational, interpersonal and communication skills.
• Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required.
• Willingness to undertake additional training and career development.
• Well presented.
• Accurate record keeping with good attention to detail.

Desirable

• Operational experience within a retailing environment.
• Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook.
• Basic knowledge of H&S legislation.

Working Hours - 44.33 hours per week, 4 on 2 off, 07:00-16:00, 12:00-22:00

Salary - £13.07ph / £30,108.52pa

Please see our Benefits Booklet for more information.