Retail Sales Assistant

Baynesthefamilybakers; Lochgelly; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local bakery in Lochgelly is looking for a Retail Sales Assistant to provide exceptional customer service and manage various food products. The role requires flexibility, as shifts will vary throughout the week, including weekends. Applicants should have strong communication skills and prior food retail experience is a plus. The position offers competitive pay of up to £12.42 per hour along with great benefits, including discounts and complimentary meals during breaks.

Benefits

Colleague discount scheme

Complimentary filled roll and drink

Retail discount for family

Qualifications

• Previous food retailing experience or Food to Go is preferred.
• Great communication skills are necessary.
• Must have a positive attitude and resilience.

Responsibilities

• Prepare and serve bakery and food products.
• Set up and maintain displays in the shop.
• Process customer pre-orders and payments.
• Stock shelves and answer customer queries.
• Clean shop and facilities as needed.

Skills

Communication skills

Customer service

Positive attitude

Cash handling

Flexibility

Job description

Retail Sales Assistant - Bank StreetShop, Lochgelly

You will be given various shifts - which will change week to week and will include weekends (when rostered on), between 5am and 415pm - any 4days from 7.

16 hours per week (although additional hours may be available).

Up to £12.42per hour plus an excellent benefits package (see below)*

Who we are.

Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.

We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.

Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

What your key responsibilities are:

• Prepare and serve customers with a range of hot and cold bakery and food to go products.
• Set up and maintain counter and window displays in line with our guidelines.
• Deal with customer pre-orders and process payment and paperwork accordingly.
• Take payment for goods using electronic tills and processing by cash and card.
• Stock shelves with products.
• Answer queries from customers.
• Give advice and guidance on products to customers.
• Report discrepancies and problems to the management team.
• Cleaning of shop & facilities.

Ideally you will have:

• Previous food retailing experience / Food to Go.
• Great communication skills.
• A positive attitude, we’ll need you be resilient.
• Cash handling experience / working touch screen tills (don’t worry, we’ll teach you).
• You will be required to be flexible with your hours, you will need to be available to work between Monday to Sunday any 4days from 7.
• Please only apply if you can commit to this.

Benefits:

• Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
• A complimentary filled roll and hot drink to have during your break when working.
• Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.
• A full list of benefits can be found on our Bayne’s website.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.

* Please note an under 18 rate of £10.54 may apply.