Plumber

Together Housing Group; United Kingdom; On-site; GBP 32,000; Full time

Job summary

A leading housing association in the UK is seeking a Plumber to join its repairs team. In this role, you will deliver plumbing repairs for tenanted and vacant properties, focusing on high-quality customer service. The position requires a City & Guilds plumbing qualification and a full driving license. The starting salary is £31,166 with additional benefits including holiday and pension schemes.

Benefits

Starting salary of £31,166

27 days holiday plus bank holidays

Personal use of the company van

Pension schemes

Qualifications

• Full UK manual driving licence is required.
• Relevant plumbing certification is a must.
• Must have competent experience in plumbing and customer service.

Responsibilities

• Perform plumbing repairs according to job specifications.
• Complete repairs on the first visit with high-quality workmanship.
• Be available for overtime and participate in a call-out rota.

Skills

Plumbing experience

Customer service

Driving license

Education

City & Guilds Craft Certificate in Plumbing or equivalent

Job description

Job Summary

We have an exciting opportunity for a Plumber to join our repairs team. In this role you will deliver a wide range of plumbing repairs for both tenanted and vacant properties, ensuring a customer‑service‑oriented approach to repair and maintenance. You will cover the Calderdale area.

Company

Together Housing Group is one of the largest housing associations in the North of England, managing over 38,000 homes. As a non‑profit organisation, any profit is reinvested into the company to benefit residents and local communities.

Diversity & Inclusion

We are committed to a diverse and inclusive workforce and welcome applications from candidates with any of the nine protected characteristics. We are also a Disability Confident employer.

Key Responsibilities

• Perform plumbing repairs in tenanted and vacant properties according to job tickets and specifications while adhering to regulations and best practices.
• Adopt a "Right First Time" approach, aiming to complete repairs in one visit with high‑quality workmanship.
• Organise work efficiently to minimise downtime and communicate any workload issues for reallocation as needed.
• Be available for overtime and participate in a stand‑by or call‑out rota as arranged with management.
• Use initiative to diagnose and address repairs that may differ from the original job request, seeking approval for unexpected costs or extended timeframes.
• Maintain high standards of workmanship aligned with service specifications and safety procedures while collaborating with the team for efficient use of time, materials and resources.

Requirements

• Full UK manual driving licence.
• Relevant plumbing certification: City & Guilds Craft Certificate in Plumbing or equivalent (NVQ Level 2).
• Competent experience in all areas typically required of a qualified Plumber and related building disciplines.
• Proven experience in a customer service setting.
• Experience in optimising the number of repairs finished and ensuring multiple repairs are completed in a single visit.

Benefits

• Starting salary of £31,166 per annum.
• Additional earning from the call‑out rota opt‑in.
• Personal use of the company van.
• 27 days holiday (rising to 32 over 5 years) plus bank holidays.
• You will work a total of 37 hours per week, scheduled between 08:00 and 19:30 across any five days from Monday to Saturday. Typical working week may be Monday to Thursday 08:00‑16:00 and Friday 08:00‑15:30.
• You will be required to be on the call‑out rota starting April 2026.
• Attractive pension schemes – Local Government Pension Scheme (LGPS).
• To explore the full range of our award‑winning benefits, please visit the company benefits page.

Additional Information

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received, so please apply without delay.

Please ensure you fully answer the questions on the application form.

Job Details

Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Civic and Social Organisations