Patient Care Advisor — Flexible Hours, Remote Options

Locala; Huddersfield; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A healthcare service organization is seeking a Patient Care Advisor to handle calls from service users, providing health advice and support. You will be working in a busy community hub in Huddersfield, requiring a caring approach and good communication skills. The role offers flexible working conditions and a comprehensive training package. Ideal candidates will have GCSEs in Maths and English and be comfortable with Microsoft Office. Join us in providing essential health services to the community.

Benefits

Flexible working

Generous pension

Refer a Friend Scheme

Qualifications

• Experience of working in a Contact Centre is advantageous but not essential.
• Demonstrate flexibility in working hours including evenings and weekends.

Responsibilities

• Handle incoming calls from service users, carers, and health professionals.
• Direct callers to appropriate services based on their needs.
• Record call information accurately through a computerized system.

Skills

Caring and approachable telephone manner

Good command of English and Grammar

Competent user of Microsoft packages

Good keyboard skills

Education

GCSE Grade C or above in Maths/English or equivalent

Job description

A healthcare service organization is seeking a Patient Care Advisor to handle calls from service users, providing health advice and support. You will be working in a busy community hub in Huddersfield, requiring a caring approach and good communication skills. The role offers flexible working conditions and a comprehensive training package. Ideal candidates will have GCSEs in Maths and English and be comfortable with Microsoft Office. Join us in providing essential health services to the community.