IT Support Engineer — Exec Tech & AI-Driven Automation (London)

Applied Intuition Inc.; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company seeks an early-career IT professional to provide high-quality technical support in London. This role involves troubleshooting hardware and software issues, supporting executive users, and collaborating with global teams on IT operations. Candidates should have a degree in Computer Science or equivalent experience, strong customer service skills, and a solid understanding of macOS and Windows environments. Join a diverse team dedicated to enhancing business outcomes through innovative technology.

Benefits

Competitive salary

Discretionary bonus

Company-paid health benefits

Employee Resource Groups

Qualifications

• Strong communication skills and service-oriented mindset.
• Detail-oriented and proactive in a fast-paced environment.
• Experience with ticketing systems and SLA-driven support.

Responsibilities

• Provide high-quality deskside and remote support for hardware and software issues.
• Perform laptop and mobile device imaging and configuration.
• Support network connectivity issues and conference room AV technology.

Skills

Customer service skills

Understanding of macOS

Understanding of Windows

Networking fundamentals

Scripting experience

Education

Degree in Computer Science or related field

Tools

Microsoft 365

ITSM systems

Job description

A leading technology company seeks an early-career IT professional to provide high-quality technical support in London. This role involves troubleshooting hardware and software issues, supporting executive users, and collaborating with global teams on IT operations. Candidates should have a degree in Computer Science or equivalent experience, strong customer service skills, and a solid understanding of macOS and Windows environments. Join a diverse team dedicated to enhancing business outcomes through innovative technology.