Hybrid Business Support Advisor – Customer Services

Tapinoo LLC; Hawick; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A local organisation in Hawick is looking for two full-time, permanent Business Support Advisors to join their Customer Services team. You'll manage a range of inquiries, ensuring requests get to the right department while supporting key administrative tasks. Once trained, there's flexible work-from-home options available. This role is ideal for organised, customer-focused individuals who thrive in dynamic settings. The position offers a competitive salary and is committed to providing equal opportunities.

Responsibilities

• Handle a wide variety of enquiries in a fast-paced phone room.
• Gather information to direct requests to the right department.
• Support essential administrative tasks in the office.

Education

Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent), including English

Job description

A local organisation in Hawick is looking for two full-time, permanent Business Support Advisors to join their Customer Services team. You'll manage a range of inquiries, ensuring requests get to the right department while supporting key administrative tasks. Once trained, there's flexible work-from-home options available. This role is ideal for organised, customer-focused individuals who thrive in dynamic settings. The position offers a competitive salary and is committed to providing equal opportunities.