Housekeeping Assistant

Vita Group; Coventry; On-site; GBP 13,000; Full time

Job summary

A leading accommodation provider in Coventry seeks an experienced Housekeeper to deliver an exceptional cleaning service for students in luxury studio apartments. Responsibilities include maintaining cleanliness, managing supplies, and adhering to health regulations in a dynamic environment. Strong communication skills and technology proficiency are essential, along with an ability to adapt in a multi-cultural setting. The role offers flexible working hours and a commitment to employee well-being with various benefits.

Benefits

Pro-rata paid holidays

Birthday off

Access to Perkbox for lifestyle benefits

Pension contribution

Employee recognition schemes

24/7 Employee Assistance service

Qualifications

• Experienced in housekeeping for large accommodation buildings, hotels, or hospitals.
• Technologically savvy to manage cleaning tasks effectively.
• Knowledge of COSHH regulations for safety in chemical use.

Responsibilities

• Provide a personalized cleaning service to maintain studios.
• Ensure adherence to health and safety regulations.
• Monitor cleaning supplies and report needs.

Skills

Technology astute

Excellent communication skills

Ability to adapt to multi-cultural environment

Education

Experience in large residence facilities

Understanding of COSHH regulations

Job description

Housekeeper

Coventry

Hourly Rate: £12.50

Contract: 6 month Fixed Term Contract, 20 hours per week

Working Hours: Between 9am – 6pm, Monday - Friday

Vita Student's next‑level apartment design offers a variety of studio apartments to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re expanding our housekeeping team with the appointment of an experienced Housekeeper to deliver a luxury, home‑from‑home cleaning service for our residents’ studio apartments whilst ensuring our premium site & facilities are maintained to the highest standards.

Responsibilities

Provide an exceptional, personalised room cleaning service to students by ensuring their studios are maintained to a clean, healthy & presentable standard. Working towards designated schedules, cleaning duties include but are not exclusive to; dusting, sweeping, vacuuming, anti‑bacterial cleaning of surfaces and making beds.

• Ensure our facilities are being looked after respectfully by students & guests.
• Maintain the upkeep of our premium site & facilities.
• Be on hand, delivering solutions to issues or challenges that may arise.
• Be a point of contact for any potential incident or emergency that may occur onsite.
• Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
• Using a smart phone / tablet, record & manage each studio clean: each studio clean is to be photographed prior to, and at the end of each clean.
• Report any concerning behaviour of students that could be an indication of welfare concern.
• Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager. Assist in ordering stock to maintain appropriate inventory.
• Housekeepers must understand and follow "Control of Substances Hazardous to Health" (COSHH) regulations to protect their health and safety when using cleaning chemicals.

Qualifications

• A well‑versed housekeeping professional with experience in large, multi‑room residence facilities such as accommodation buildings, hotels or hospitals.
• Our operations run seamlessly with the support of a variety of technology systems and software; our Housekeepers must be technologically astute.
• Good understanding of COSHH regulations and practices.

Personal Characteristics

• Vita Student operates in a multi‑cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
• Excellent communication skills. English will be the primary spoken language; however multi‑lingual skills would be warmly welcomed.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
• Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.

Benefits

Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:

• Holidays are paid on a pro‑rata basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro‑rata.
• We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
• All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!
• Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
• We host parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.
• We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
• When you start with Vita, you will on board all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
• All employees have access to a confidential 24/7 Employee Assistance service; offering support and guidance for personal or work‑related issues that may be impacting wellbeing.

Right to Work & DBS

All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.