Head of IT (Energy) - 12 Month FTC

SmartestEnergy Business Limited; City of London; Hybrid; GBP 115,000 - 125,000; Full time

Job summary

An innovative energy solutions provider in the City of London seeks a leader to shape the technology strategy for their Salesforce systems. You will guide a high-performing team, ensuring project delivery and monitoring service performance. The ideal candidate has significant experience in technology strategy within energy retail. This role offers a competitive salary and flexible hybrid working arrangements.

Benefits

Flexible working options

Commitment to diversity and inclusion

Qualifications

• Significant experience in technology strategy and systems design within energy retail.
• Ability to mentor and guide a team of IT professionals.
• Capacity to manage change initiatives and deliver projects on time and budget.

Responsibilities

• Shape and deliver the technology strategy for Salesforce.
• Oversee a portfolio of change initiatives.
• Monitor service performance and implement support models.

Skills

Developing technology strategy

Salesforce systems design

Customer operations

Back-office process

Job description

Yearly salary 115,000.00 GBP - 125,000.00 GBP

In this pivotal leadership role, you will shape and deliver the technology strategy for our Salesforce landscape while guiding a high-performing team of IT professionals. As a core member of the global IT & Change leadership team, you’ll build strong partnerships across the business, act as a trusted advisor to key stakeholders, and champion technology solutions that enable commercial success.

You will oversee a portfolio of change initiatives, ensuring projects are delivered on time, on budget and in line with our enterprise architecture. Alongside driving technology-enabled transformation, you’ll ensure a robust and cost-effective Salesforce support model is in place, monitor service performance, and stay ahead of emerging innovations in energy retail technology. This is an opportunity to lead, influence and deliver meaningful impact in a dynamic and evolving environment.

What skills/experience do I need to be successful?

Significant experience developing technology strategy and systems design in an energy retail environment covering sales, customer operations, industry interface and back-office process;

What sets us apart?

• Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face‑to‑face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.