Front of House Team Leader

Stonegate Pub Company; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company in the United Kingdom is seeking an experienced Front of House Team Leader to enhance guest experiences at Slug And Lettuce. In this role, you will lead and motivate the team to deliver exceptional service in a vibrant and inclusive atmosphere. Ideal candidates should have a background in hospitality, excellent leadership skills, and the ability to thrive in a dynamic environment. Competitive rewards and a fun, upbeat workplace culture are integral to this position.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs

Corporate Discounted Rates at gyms

Early access to earned wages

Qualifications

• Experience in a leadership role in a hospitality environment.
• Strong interpersonal skills to foster a positive team culture.
• Ability to handle high-paced environments.

Responsibilities

• Lead and motivate the front of house team.
• Maintain smooth operations and guest satisfaction.
• Ensure a welcoming atmosphere for guests.

Skills

Leadership

Customer service

Team motivation

Job description

Greenwich, Greater London, United Kingdom, SE10 0DY

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, The O2, is a place for our guests to find a world of entertainment. Nestled inside this iconic North Greenwich landmark, we look after our guests all day long, from breakfasts and bottomless brunch deals through lunch and dinner. In the evenings and during events, we have a fun and upbeat vibe and frequent live music. We are a contemporary and cool place for drinks, we're located only a short distance from City Hall and Canary Wharf. For guests attending an event at the O2, we are the place to be for the pre- and post-show party!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.