Food & Beverage Assistant Manager

We, The Printed Group; North Berwick; On-site; GBP 30,000; Full time

Job summary

A leading hospitality venue in North Berwick is seeking a Food & Beverage Assistant Manager. This role focuses on delivering an outstanding experience to guests while overseeing F&B operations and supporting team development. Ideal candidates will have a strong customer service orientation, excellent communication skills, and experience in leading a front-of-house team. This position offers a salary of up to £30,000 along with various employee benefits.

Benefits

Estate based incentive and discount schemes

Excellent training and development opportunities

Employee Assistance Programme

Health and wellness resources

Qualifications

• Experience in Food & Beverage operations.
• Flexible to handle various work situations.
• Commitment to high levels of customer service.
• Attention to detail and good organisational skills.

Responsibilities

• Deliver an excellent Member and Guest experience.
• Oversee Food and Beverage operations.
• Assist in the recruitment and development of the F&B team.
• Manage guest queries efficiently.

Skills

Leading a Front of House Team

Customer service

Communication skills

Organisational skills

Job description

Delivering memorable, warm and professional service to our members and guests is key to everything we do. To achieve this, we want to attract the very best people to work with us.

Archerfield is one of Scotland’s leading destinations for golf, luxury stays, events and world-class spa treatments, with a range of accommodation from suites and lodges to coastal cottages and a grand mansion house.

Situated on the stunning East Lothian coastline, we are just 18 miles from Edinburgh and a short distance from North Berwick, Haddington and other East Lothian towns.

Join Our Food & Beverage Team

We are currently seeking an enthusiastic and ambitious Food & Beverage Assistant Manager responsible for assisting with the managing of all F&B operations and for delivering an excellent Member and Guest experience across the Archerfield Estate.

What you'll be doing in this role:

- Consistently Delivering an excellent Member and Guest experience.

- Overseeing Food and Beverage operations.

- Maintaining exceptional levels of customer service with a Customer First attitude.

- Assisting with the recruitment, management, training, and developing of F&B Team.

- Managing guest queries in a timely and efficient manner.

- Working within budgeted guidelines.

- Assisting in setting departmental targets and objectives, work schedules and policies and procedures.

- Deputising for the Food and Beverage area managers in their absence.

Who are we looking for:

- Preferred experience of leading a Front of House Team.

- Flexibility to respond to a range of work situations with an ability to Consider What’s Next.

- Commitment to delivering high levels of customer service.

- Positive attitude with hardworking and consistent attitude.

- Good organisational skills with an attention to detail.

- Excellent communication skills and an ability to Collaborate with Purpose.

What we give you:

- Up to £30,000 salary.

- Estate based incentive and discount schemes.

- External Discounts and Offers scheme.

- Generous Refer a Friend Benefits.

- Excellent training and development opportunities.

- Employee Assistance Programme.

- Health and wellness resources.

If you feel that you have the necessary skills and experience, please attach a copy of your CV and accompanying cover letter to apply.