FOH & Bar Supervisor: Lead Guest Experience (Part-Time)

Arts Council; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading arts organization in Greater London is looking for Front of House / Bar Supervisors to oversee their visitor service team at the Troubadour Canary Wharf Theatre. Successful candidates will manage staff, ensure a high-quality guest experience, and maintain health and safety standards. The role is part-time, with a pay rate of £14.85 per hour for 20 hours per week. Ideal applicants must have experience in customer service management, excellent presentation skills, and the ability to work flexible shifts.

Qualifications

• Experience in managing and developing teams in busy environments.
• Ability to work under pressure and prioritize tasks effectively.
• Good verbal communication skills with engagement ability.

Responsibilities

• Lead and motivate a Front of House/Bar team for excellent visitor experience.
• Oversee Front of House operations during performances/events.
• Maintain health and safety practices across the venue.

Skills

Team management

Customer service

Presentation skills

Communication skills

Attention to detail

Problem-solving

Job description

A leading arts organization in Greater London is looking for Front of House / Bar Supervisors to oversee their visitor service team at the Troubadour Canary Wharf Theatre. Successful candidates will manage staff, ensure a high-quality guest experience, and maintain health and safety standards. The role is part-time, with a pay rate of £14.85 per hour for 20 hours per week. Ideal applicants must have experience in customer service management, excellent presentation skills, and the ability to work flexible shifts.