Field & Desk Hybrid Engineer - North West

Davies; Preston; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering firm is seeking a Field/Desk Hybrid Engineer in Preston. The ideal candidate will hold an I.A.E.A or ATA qualification, with proven experience in repair cost negotiation and vehicle valuation. Responsibilities include producing detailed reports, negotiating settlements, and managing claims. The company promotes a collaborative environment and offers extensive benefits including pension contributions, wellness initiatives, and professional development opportunities.

Benefits

Leadership training programme

Funding for professional qualifications

25 days holiday

Flexible working

Qualifications

• Minimum of I.A.E.A or ATA (VDA) standard required.
• Hands-on experience in a similar technical environment.
• Ability to resolve customer complaints.

Responsibilities

• Produce high quality reports.
• Assess, negotiate repair costs and provide vehicle valuations.
• Liaise with planning team, repairers and customers.

Skills

Repair cost negotiation

Vehicle valuation

Claims management

Salvage category understanding

Education

I.A.E.A or ATA (VDA) qualification

Tools

Audatex

Glassmatix

Job description

Field / Desk Hybrid Engineer - North West

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Preston

Reporting To: Jason Torr

Description

We’re seeking a skilled and motivated professional to join our engineering function within a supportive, collaborative, and forward‑thinking team environment.

What You’ll Bring

You’ll be qualified to a minimum of I.A.E.A or ATA (VDA) standard, with hands‑on experience leading or supporting an engineering function—whether within an insurer, an independent firm, or a similar technical environment.

What will your day look like:

• Produce high quality reports
• Assess, value and negotiate repair costs
• Provide vehicle valuations
• Negotiate total loss settlements
• Have a detailed understanding of salvage categories
• Claims management
• Liaise with Field planning team, repairers and customers
• Support other members of the team as and when the need dictates

Knowledge and Abilities

• Accurately assess and negotiate repair costs
• Provide precise vehicle valuations
• Confidently negotiate total loss settlements
• Apply a strong understanding of salvage categories and the wider claims management process

Essential Technical Skills

• Audatex
• Glassmatix
• AQP qualification is a definite advantage
• Inspection scope extends from Cars to HGV’S, Agricultural implements and caravans
• Resolve customer complaints
• Consistency of damage
• Diminution in value
• Ensure instruction to reporting timescales remains within SLA’s
• Contribute to a engaging and collaborative working environment
• Adapt to the constantly changing requirements of the department and perform additional tasks as required

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan