Business Development Executive Fire

JLA ltd; Remote; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading infrastructure solutions company in the United Kingdom is looking for a Business Development Executive to join their rapidly growing sales team. You will make outbound sales calls and develop sales opportunities with field teams while meeting dynamic KPIs. Ideal candidates should have experience in customer-centric roles and be confident communicators. The role comes with a competitive benefits package including health and wellness tools, flexible working options, and 25 days of annual leave plus bank holidays.

Benefits

Health and wellness support

25 days annual leave plus bank holidays

Employee Assistance Programme

Onsite gym and membership discounts

Qualifications

• Experience in outbound lead generation or telesales is essential.
• Experience in a customer-centric role, face to face or over the phone.
• Ability to work in a commercially driven environment.

Responsibilities

• Make outbound sales calls using leads generated from marketing.
• Develop sales opportunities in partnership with field sales colleagues.
• Meet/exceed KPIs set within the contact center.

Skills

Confident and effective communicator

Knowledge of Microsoft Office applications

Understanding of products and competition

Job description

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.

The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLA’s customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make.

Key tasks

• Making outbound sales calls using leads generated through our digital marketing team
• Making outbound strategy dials for business development across multiple markets, verticals and sectors
• Developing sales opportunities in partnership with your field sales colleagues
• Meeting/exceeding dynamic KPI’s set within the contact centre

Service Delivery

• Demonstrate an understanding of what service delivery excellence is for your role
• Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance
• Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered

Managing Risk

• Awareness of your operational and regulation risks which may impact on your role
• Responsibility for reporting to your line manager any risk which may impact the business

Managing Health & Safety

Ensuring you deliver your role within the Compliance framework set.

Criteria

Essential

(attributes required for candidate to be considered)

Desirable

(attributes can be trained or developed)

Knowledge and Skills

(what you know and what you can do)

• Confident and effective communicator
• Knowledge of all Microsoft office applications
• Possess a strong understanding of our products, our competition in the industry and positioning

Experience

(what you have done)

• Experience of outbound lead generation/telesales
• Experience of working in a customer-centric position either face to face or over the phone
• Have worked in a commercially driven environment

(the way you think and act)

(the way you think and act)

• The ability to work successfully in a fast-paced, target-driven environment
• Highly motivated
• A curious mind, interested in our customers, our markets and our business
• Eager to learn and build a career in a dynamic sales organisation