Maintenance Operative

CALA Group; Aberdeen City; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A major UK housebuilder is looking for a Maintenance Operative in Aberdeen. You'll provide high-quality service while performing joinery and remedial work, correcting minor faults, and ensuring customer satisfaction. The ideal candidate has experience in customer service and knowledge of the house building process. Communication skills are essential, and a full UK driving license is required as you'll have access to a company van. Join us to be part of a diverse and inclusive team dedicated to high standards of service.

Qualifications

• Experience in a similar role providing efficient and high-level quality service.
• Knowledge of the house building process.

Responsibilities

• Carry out joinery/making good remedial work.
• Report and correct minor faults.
• Represent Cala brand effectively when working in customer homes.
• Communicate regularly with office team, contractors, and suppliers.
• Keep admin up to date and utilize appropriate IT and CRM systems.

Skills

Building trade background

Health & Safety Regulations compliance

Excellent communication skills

Ability to work unsupervised

Full UK driving license

Job description

Overview

We are looking to recruit a Maintenance Operative to join our team based in Aberdeen. Reporting to the Customer Service team you will be providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process.

Responsibilities

• Carrying out joinery / making good remedial work.
• Reporting and correcting minor faults.
• Effectively representing Cala brand when working in customer homes, ensuring customers are happy with repairs carried out.
• Regularly communicating and collaborating with the office team, contractors and suppliers.
• Keeping admin up to date / effectively utilising appropriate IT and CRM systems. Identifying and highlighting opportunities for continuous improvement.

About You

Ideally you will have experience in a similar role providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process.

Key Skills

• Ideally you will have a building trade background
• Knowledge, understand and compliance with all relevant Health & Safety Regulations
• Comfortable working at height, and using ladders safely
• Excellent communication skills are essential
• Ability to work efficiently and effectively while unsupervised
• You will have access to a company van so having a full UK driving license will be essential.

We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision-making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work. If we need to adjust anything in our recruitment process to support you, please contact [e-mail]

About Us

The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector-leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry-leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth. Our goal is to be the favoured employer in our industry and beyond. We encourage applications from those who want to be part of a culture where they can thrive, feel a sense of belonging and be comfortable being themselves at work.