DUTY MANAGER

Clubmacquarie; Canterbury; On-site; GBP 39,000 - 53,000; Full time

Job summary

A community-focused club in Canterbury is seeking a Duty Manager to lead daily operations and a passionate team. This role involves providing exceptional service and ensuring smooth operations. Ideal candidates will have 12+ months leading teams in hospitality, strong decision-making skills, and knowledge of club operations. Enjoy benefits like above-award pay, five weeks annual leave, and leadership development opportunities. Apply now to make a real impact.

Benefits

Above-award wages

Leadership development

Five weeks annual leave

Scholarships towards further study

Wellbeing benefits

Free coffee and discounts across clubs

Qualifications

• 12+ months of experience leading teams in hospitality, particularly in gaming.
• Strong decision-making and communication skills.
• Professional leadership style with hands-on approach.
• Knowledge of club operations and compliance.

Responsibilities

• Lead daily operations and team to deliver exceptional service.
• Monitor staffing and service levels.
• Drive service quality and compliance.
• Solve operational issues with confidence.

Skills

Leadership

Decision-making

Communication

Digital Skills

Education

RSA

RCG

ARCG

First Aid (preferred)

Tools

MS Office

Job description

Lead daily operations and a passionate team at Lantern Club, delivering great experiences in a vibrant Roselands venue.

• Lead daily operations and a passionate team in a vibrant, community-focused club
• Enjoy above-award pay, leadership development, and five weeks of annual leave
• Step into a leadership role with career growth across Mingara Leisure Group

Duty Manager – Lantern Club, Roselands

Salary: $80,300–$106,200 + penalties and benefits

Ready for your next leadership step?

If you love creating great customer experiences, developing teams, and leading from the front, join us at Lantern Club— where great times, great food, great coffee and great entertainment come together.

Lantern Club

Lantern Club is part of Mingara Leisure Group, a leading network of NSW clubs focused on creating great times and strong communities. Located in Roselands, we’re proud to make a real contribution to the Canterbury-Bankstown area.

Why you’ll love it here

• Above award wages and daily late shift penalties
• Ongoing leadership development and career growth
• Access to programs like Human Synergistics and The Leadership Circle
• Scholarships up to $1,500 per year towards further study
• Five weeks annual leave (including bonus week for 30+ Sundays/PHs worked)
• Wellbeing benefits – gym subsidy, flu vaccination, and EAP support
• Free coffee and soft drinks, plus discounts across our five clubs

Your role

As a Duty Manager, you’ll lead daily operations and the team to deliver exceptional service and smooth running of the Club.

• Lead, coach and motivate team members across all areas
• Solve operational issues with confidence and calm
• Oversee staffing, service levels and team communication
• Monitor key metrics (wages, stock, wastage)
• Drive service quality, compliance, and continuous improvement

Our ideal candidate

• 12+ months’ experience leading teams in hospitality (gaming essential)
• Strong decision-making and communication skills
• Calm, professional leadership style with a hands-on approach
• Digital skills (MS Office, industry systems)
• Knowledge of club operations and compliance
• Current RSA, RCG and ARCG(required), First Aid (preferred)
• Availability across rotating roster (6.30am–4am)

Apply now and step into a leadership role where your impact matters.