Customer Care Assistant - Part Time Vacancy

McDonald's; United Kingdom; On-site; GBP 18,000 - 23,000; Full time

Job summary

Une entreprise de restauration rapide recherche un(e) Assistant(e) de Service à la Clientèle pour rejoindre son équipe au Royaume-Uni. Le candidat idéal doit être amical, accueillant et capable de créer une atmosphère chaleureuse pour les clients. Les responsabilités incluent l'accueil des clients, la gestion de l'espace client et la communication efficace pour garantir un service de haute qualité. L'entreprise offre un ensemble d'avantages incluant des congés payés et des réductions sur diverses marques.

Benefits

Congés payés

Allocation de repas

Réductions pour employés

Qualifications

• Comportement amical et serviable.
• Capacité à maintenir des niveaux d'énergie élevés.
• Compétences en communication face à face.

Responsibilities

• Accueillir et interagir avec les clients.
• Assurer la propreté des zones de restauration.
• Informer le manager sur la satisfaction des clients.

Skills

Communication efficace

Sourire chaleureux

Travail en équipe

Job description

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Meal allowance, Employee discounts from top high street and online brands and much more...........