Critical Care Transport Assistant

Sja's West; Greater London; On-site; GBP 30,000 - 34,000; Full time

Job summary

A prominent emergency service charity is seeking a Critical Care Transport Assistant in London. This role involves working within a team to mobilize critical care for transporting patients safely between hospitals. Candidates should have a full UK driving license, SJA qualification, and experience in customer service. Benefits include a competitive salary with enhancements, generous leave, and professional development opportunities. Join us in providing vital care and support to patients and families.

Benefits

Competitive salary and pension scheme

33 days holiday increasing to 38

Cycle to work scheme

Health and Wellbeing support

Discount programs

Qualifications

• Hold a full UK manual driving license with C1 category and no more than 3 penalty points.
• Hold and maintain an SJA Critical Care Transport Assistant qualification.
• Experience of working with customers, patients, or clients positively.

Responsibilities

• Provide safe transport to the clinical team, patient, and relatives.
• Maintain competence in all relevant skills and knowledge.
• Ensure the vehicle and equipment used are fit for purpose.

Skills

Customer service experience

Conflict management

Driving skills

Education

Full UK manual driving licence (C1 category)

SJA Critical Care Transport Assistant qualification

IHCD D1/D2 or Level 3 Certificate in Emergency Response Ambulance Driving

Job description

Critical Care Transport Assistant (CCTA) - London Neonatal Transfer Service

As a Critical Care Transport Assistant, you’ll work in a co-located team including nurses, ANPs/ACPs, ODPs, doctors, and consultants to mobilise a critical care team to stabilise and transport patients between hospitals and Critical Care Units. You’ll be an integral part of the team, not just safely transporting everyone, but being involved in hands on patient care whilst supporting families too.

Full time – 42 hours per week. Shift pattern

£30,838 (+ 20% USH and 20% overtime enhancement). Opportunity to earn up to £34K through unsocial and overtime enhancements

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
• Cycle to work scheme
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29,500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

As a Critical Care Transport Assistant, you’ll work in a co-located team including nurses, ANPs/ACPs, ODPs, doctors, and consultants to mobilise a critical care team to stabilise and transport patients between hospitals and Critical Care Units. You’ll be an integral part of the team, not just safely transporting everyone, but being involved in hands on patient care whilst supporting families too.

Required Knowledge, Skills & Experience

• Hold a full UK manual driving licence (with C1 category), a minimum of 1 year’s driving experience and no more than 3 penalty points
• Hold and maintain an SJA Critical Care Transport Assistant qualification (to be obtained within probationary period if not held already)
• Hold, and maintain, IHCD D1/D2 or a Level 3 Certificate in Emergency Response Ambulance Driving (CERAD) (to be obtained within probationary period if not held already)
• Experience of working with customers, patients, or clients in a positive manner
• Experience of managing conflict and de‑escalating situations

About the Role

• Provide safe, stable transport to the clinical team, patient, and relative(s) throughout journeys, paying attention to the impact of the journey on the patient’s level of vulnerability.
• Achieve and maintain competence in all relevant skills and knowledge. Be aware of skill fade and knowledge gaps and actively engage in Essential Education & CPD events, maintaining a personal development portfolio. You must complete all mandatory learning, online learning or face‑to‑face during the probationary period and then annually thereafter.
• Ensure that the vehicle and equipment being used is fit for purpose, used correctly, is clean and report defects to the vehicle, equipment, and any other operational issues as soon as possible.
• Work as an integral part of the Critical Care Transport team, representing SJA in the very best light at all times and supporting the NHS Clinical Team with tasks and procedures to the level you are trained and inducted to.
• Render emergency aid, either as part of the clinical team or alone, or for incidents you encounter whilst in transit and support families of patients by providing accurate information, support, and advice whilst being sensitive to their emotional state.
• Accurately complete all documentation relating to patients, vehicles, and equipment and submit it via the correct channels in a timely manner.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

To find out more about us visitwww.sja.org.uk or follow us on our socials

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.