Community Pathways & Engagement Lead

Ingeus; City of London; On-site; GBP 27,000 - 32,000; Full time

Job summary

A community support organization in Tower Hamlets is seeking a passionate Community Pathways & Engagement Lead. This role focuses on empowering residents through community engagement and partnerships. Candidates should possess strong communication skills and an understanding of local services. Prior experience in community work is essential. This position offers a supportive environment with comprehensive benefits.

Benefits

25 days of annual leave plus bank holidays

EAP Support programme with free counselling

Private medical insurance

Community Giving volunteering days

Eyecare vouchers

Online shopping discounts

Cycle to Work scheme

Qualifications

• Experience in community engagement, partnership development, or advocacy.
• Ability to communicate effectively across diverse communities.
• Understanding of local services and opportunities in Tower Hamlets.
• Creativity, empathy, and passion for making a difference.
• Bonus for speaking Bengali or local community languages.

Responsibilities

• Build strong links with local charities, businesses, and services.
• Unlock opportunities for work tasters, volunteering, and employment.
• Host inclusive community events.
• Offer coaching-style support to participants.
• Champion culturally sensitive engagement.

Skills

Community engagement

Partnership development

Trust building

Creative problem solving

Empathy

Bengali speaking

Job description

Community Pathways & Engagement Lead

Salary: £31,930

Location: Tower Hamlets

Join us as a Community Pathways & Engagement Lead in Tower Hamlets 🌟

Do you believe in the power of community to change lives?
We’re looking for a passionate, people-focused Community Pathways & Engagement Lead to help residents of Tower Hamlets discover new opportunities, overcome barriers, and take steps towards brighter futures.

As part of our Restart Scheme, you’ll:

• Build strong links with local charities, businesses, and services.
• Unlock opportunities for work tasters, volunteering, and employment.
• Host inclusive community events that bring participants and providers together.
• Offer coaching-style support in groups and one-to-one, helping participants grow in confidence and explore their aspirations.
• Champion culturally sensitive engagement, particularly supporting Bengali-speaking residents who may face language or cultural barriers to work.

We’d love to hear from you if you:

• Have experience in community engagement, partnership development, or advocacy.
• Are skilled at building trust and communicating across diverse communities.
• Understand the local Tower Hamlets landscape of services and opportunities.
• Bring creativity, empathy, and a genuine passion for making a difference.
• (Bonus) Speak Bengali or another local community language, or have lived experience of the barriers our participants face.

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

· 25 days of annual leave plus bank holidays, with the option to trade for additional leave.

· EAP Support programme available 24/7, including 6 free counselling sessions.

· Private medical insurance and life assurance.

· Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.

· Eyecare vouchers to help with glasses or eye care.

· Online Shopping discounts

· Cycle to Work scheme and travel season ticket loan.

· Long service awards to celebrate your commitment.

· Salary Finance offering financial education and advice.

· The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at [e-mail] to discuss how we can support you.

“Equality Act 2010 and Positive Action”

Under the Equality Act 2010, employers can take positive action to help disadvantaged or underrepresented groups—such as people over 50, disabled individuals, or ethnic minorities—provided:

• The action is proportionate.

• It aims to overcome disadvantage, meet different needs, or encourage participation.

• It does not amount to positive discrimination, such as automatically selecting someone solely based on a protected characteristic.

Therefore we offer all eligible candidates from all priority groups who successfully complete stages 1 and 2 of the recruitment process a work trail prior to interview. if this is of interest please email [e-mail].