Commercial Change Manager

Sodexo France; High Wycombe; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Commercial Change Manager to oversee change control across the supply chain. This role demands experience in commercial management, excellent communication, and ability to manage complex FM contracts. You will ensure compliance with change processes and maintain updated records. The position is home-based with a need for occasional onsite presence in London and Swindon. The company offers a competitive salary along with various benefits.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Qualifications

• Experience managing change control end-to-end.
• Proven track record in commercial management.
• Ability to manage priorities in a dynamic environment.

Responsibilities

• Ensure adherence to end-to-end change control processes.
• Maintain auditable change control registers.
• Control and update change records for all suppliers.

Skills

Commercial management experience in complex FM contracts

Strong interpersonal and communication skills

Highly organised and self-motivated

Knowledge of supplier and customer relationship management

Job description

40 hours per week
Monday – Friday(9am-5.30pm)
Home-Based (Must be located within reasonable travel distance to London)
Competitive salary
Sodexo rewards and benefits

Job Introduction

Are you an experienced and proactive commercial professional with a passion for change management and operational excellence? Would you like to play a vital role in supporting a major client within a complex, mission-critical environment?

We are looking for a Commercial Change Manager to join our high-performing team at Delta 1100, Swindon, SN5 7WZ. In this role, you will manage the end-to-end change control process across the client’s supply chain, ensuring all changes are delivered accurately, on time, and in line with governance requirements.

This is a home-based position, but you must live within a commutable distance to London due to the need for regular onsite client interaction, as well as occasional travel to our Swindon-based Intelligent Service Centre (ISC).

As Commercial Change Manager, your core responsibility will be to oversee and control all contract and operational changes across the client’s FM supply chain. You’ll act as a crucial liaison between suppliers, the client’s operational teams, and internal service lines, ensuring that change decisions are executed efficiently and recorded in an auditable manner.

You will work at the heart of a fast-paced, highly regulated environment, where attention to detail, governance, and stakeholder management are critical. This role requires a confident communicator who can manage commercial records, track change delivery, and drive accountability across the supply chain.

What you’ll do

• Ensure adherence to the agreed end-to-end change control process between the client and their supply chain.
• Control and update change records for all suppliers and properties within the scope of the Sodexo contract.
• Ensure all actions required by Sodexo and supply chain members are executed according to specified timelines.
• Maintain records of all decisions made and instructions issued to suppliers.
• Maintain an auditable change control register.
• Deliver governance outputs and follow-up actions arising from stakeholder meetings.
• Provide commercial assistance and support as required, including (but not limited to) commercial contract reviews, mobilisation and demobilisation requirements, and supporting the wider Operational Supply Team.

What you bring

• Commercial management experience in complex FM contracts.
• Demonstrable commercial acumen with a proven track record in commercial management.
• Knowledge and implementation of risk management strategies and processes.
• Demonstrable experience of managing change control end-to-end.
• Knowledge of supplier and customer relationship management tools and techniques.
• Strong interpersonal and communication skills, able to liaise effectively with both operational and senior stakeholders.
• Highly organised, self-motivated, and able to manage priorities in a dynamic environment.

Dimensions

• Supply chain services delivered at c.250 sites across Greater London 24/7, 365 days per year.
• c.30 client supplier contracts under management – Facilities Management and specialist suppliers.
• Supply chain spend of c.£75m per annum.
• Approximately 220 contract changes managed per annum.

Desirable

• Membership in a professional body such as IWFM, CIPS, or similar.
• Background in public sector contracts or large-scale FM environments.

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Competitive salary
• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications