Client Experience Specialist — Automotive Sales, OTE £40k

Chorley Group; Bolton; On-site; GBP 22,000 - 40,000; Full time

Job summary

A reputable automotive company in Bolton is seeking a dedicated Client Experience Specialist to enhance customer engagement and drive sales. In this full-time, permanent role, you will interact with clients, build relationships, and support the sales team while providing exceptional service. Candidates should have a background in client-facing roles, strong communication skills, and a proactive attitude. Competitive salary with commission structure and employee benefits is offered.

Benefits

Holidays that enhance with length of service

Birthday off work

Life assurance

Discount schemes

Health benefits

Company pension

Bike 2 Work scheme

Company events

Qualifications

• Experience in a client-facing role, ideally in automotive or retail.
• Ability to build and maintain long-term client relationships.
• Proficient in CRM systems and Microsoft Office Suite.

Responsibilities

• Engage clients and provide information about products and services.
• Develop lasting relationships by understanding client needs.
• Support sales by identifying upselling opportunities.
• Maintain communication with clients to ensure satisfaction.
• Continuously seek ways to improve the client experience.

Skills

Customer service

Strong communication skills

Sales-oriented mindset

Problem-solving abilities

Interpersonal skills

Tools

CRM systems

Microsoft Office Suite

Job description

A reputable automotive company in Bolton is seeking a dedicated Client Experience Specialist to enhance customer engagement and drive sales. In this full-time, permanent role, you will interact with clients, build relationships, and support the sales team while providing exceptional service. Candidates should have a background in client-facing roles, strong communication skills, and a proactive attitude. Competitive salary with commission structure and employee benefits is offered.