Account Handler

Everywhen; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading Insurance Broker in the United Kingdom is seeking a Senior Sales Insurance Account Handler to join their friendly team in Brierley Hill. In this role, you will manage a client portfolio and act as their first point of contact, offering exceptional customer service and building strong relationships. Candidates must have experience in the Insurance industry and show a proactive approach. The position offers a basic salary, a generous bonus structure, and extensive career development opportunities through CII or ACII qualifications.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

Pension scheme

24-hour well-being support

Paid volunteering day

Recognition awards

Qualifications

• Experience in the Insurance Industry is essential.
• Ability to provide excellent customer experiences.
• Confidence in working with clients on the phone and face-to-face.

Responsibilities

• Support a designated client portfolio and be the first point of contact.
• Build strong client relationships and handle queries.
• Deliver excellent customer service and contribute to sales.

Skills

Customer service

Sales

Proactive

Initiative

Relationship-building

Job description

Overview

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Sales Insurance Account Handler within our friendly team based in Brierley Hill. Joining us as an Insurance Account Handler means you’ll have the benefit of working Monday to Friday (no weekends here!), a basic salary relative to your experience, and a generous bonus structure. You’ll be rewarded with the benefits of working with the UKs largest independent Insurance Brokers. We are open to hearing from people from all backgrounds, so speak to us about hybrid and flexible working for our Account Handlers if the 9-5 life isn’t for you.

So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales, as relationship-building with our clients will be the key to your success.

Responsibilities

• Support a designated client portfolio and be the first point of contact for clients.
• Build strong client relationships and handle queries as they arise.
• Deliver excellent customer service and contribute to sales through relationship-building.

What we are looking for in our Account Handlers

• Experience of the Insurance Industry is essential for this role.
• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Be proactive, use your initiative and show entrepreneurial spirit.
• Willingness to learn and be curious; opportunities to gain qualifications are available to enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face; some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and adaptable to changes.
• Demonstrate honesty and integrity, essential within a financially regulated organisation and the right way to be.

Benefits

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the Entire Everywhen family
• Gain CII or ACII qualifications to boost knowledge and career prospects
• Pension scheme for retirement
• 24-hour support for physical and mental wellbeing
• 1 day paid volunteering day to give back to our communities
• The Spotlight Awards, recognising brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

Everywhen is an equal opportunities employer, with a growing diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to commencing employment. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page