Account Director

Ess Compass; Greater London; On-site; GBP 80,000 - 85,000; Full time

Job summary

A leading catering company in Canary Wharf seeks an experienced Account Director. This role involves transforming the food offer while managing a premier client's catering services. Candidates should have a proven track record in high-value services, a passion for quality, and leadership experience. The position emphasizes performance management and strategic planning for a new building launch, alongside a comprehensive benefits package that rewards commitment and excellence.

Benefits

Contributory pension scheme

Career development programs

Access to Digital GP and healthcare

Travel discounts

Discounts on groceries

Cinema ticket savings

Cash rewards for spending

Wellness and exercise classes

Share discounts with friends and family

Qualifications

• Proven track record in a similar high-value role.
• Strong passion for delivering exceptional hospitality.
• Confident leader with a focus on team performance.

Responsibilities

• Transform the food offer to exceed client expectations.
• Accountable for team performance and clear goal-setting.
• Build robust relationships with key stakeholders.
• Strategically plan for the new building launch.
• Drive financial performance and enhance quality.

Skills

Managing high-value professional services

Passion for food quality

Leadership and high performance

Strategic thinking

Awareness of food trends

Accountability

Job description

Account Director – Canary Wharf – Monday to Friday

£80,000 - £85,000

We're looking for an exceptional Account Director to transform our catering operation and set new standards of excellence ahead of our new building launch in 2027!

This is a rare chance to leave your mark on a flagship account. You'll take complete ownership of our catering service at a leading law firm, with the autonomy and backing to make bold decisions that matter. With a new state-of-the-art building on the horizon, we need someone who can build the foundation for excellence now and create a service that matches our client's ambitions.

What You'll Do

• Transform the food offer into something genuinely special – you'll know great food when you see it and won't settle for less!
• Hold your team accountable through robust performance management, setting clear expectations and following through
• Build relationships with senior stakeholders in the firm, understanding their business and becoming a trusted partner
• Lead the strategic planning for our new building launch, positioning us as the hospitality partner of choice
• Drive commercial performance with a focus on P&L, identifying opportunities to improve margins whilst elevating quality

What We're Looking For

• Proven track record managing high-value professional services
• Genuine passion for food quality and hospitality excellence
• Confident in leading from the front and driving high performance across your team
• Natural accountability – you set high standards and ensure they're met
• Strategic thinking combined with hands‑on execution
• Finger on the pulse of food trends, client needs, and operational detail

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0501/C21701/52768362/R/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!