Veterinary Receptionist/Administrator (Part-Time)

Kernow Vet Group; Morley; Sur place; EUR 40 000 - 60 000; Temps partiel

Résumé du poste

A veterinary clinic is seeking a part-time Veterinary Receptionist/Administrator in Leeds. The ideal candidate will provide exceptional customer service and support veterinary surgeons with appointment scheduling and other administrative tasks. Applicants must have prior reception experience, strong communication skills, and the ability to multitask efficiently. The role includes competitive benefits, including additional leave for your birthday and a cycle to work scheme. Flexibility in work hours is essential.

Prestations

6.6 Weeks annual leave

Additional annual leave for your birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Previous experience in a similar role with reception duties is essential.
• Strong customer service and communication skills are essential.
• Ability to multitask efficiently.
• Good administration and IT skills.
• Experience in cash handling/balancing.
• Flexibility to work between the hours of 8am to 6pm is essential.

Responsabilités

• Provide exceptional customer service to clients at the reception desk and over the telephone.
• Plan and schedule appointments.
• Answer and make phone calls, including post-operative calls.
• Assist with billing, cash handling and maintaining accurate records.
• Promote products and services.

Connaissances

Customer service skills

Communication skills

Multitasking

Administration skills

IT skills

Cash handling experience

Description du poste

Veterinary Receptionist/Administrator (Part-Time)

Are you passionate about animals and dedicated to their wellbeing? We are looking for a skilled and compassionate individual to join our veterinary clinic as a Receptionist/Administrator at our Morley branch.

As front of house Receptionist/Administrator, you will play a crucial role in supporting our Veterinary Surgeons, ensuring the smooth operation of our clinic.

Your responsibilities will include but are not limited to:

• Providing exceptional customer service to clients at the reception desk and over the telephone.
• Appointment planning and scheduling.
• Answering and making phones calls, including post-operative calls, responding to emails and managing client queries.
• Assisting with billing, cash handling and maintaining accurate records.
• Promoting our products and services.

About the rota

This is a part-time permanent role working Wednesday 8:30am-1:00pm, Thursday 9:15am-6:15pm, Friday 9:15am-6:15pm, Saturday 8:00am-12:30pm.

• Previous experience in a similar role with reception duties is essential.
• Strong customer service and communication skills are essential.
• Ability to multitask efficiently.
• Good administration and IT skills.
• Experience in cash handling/balancing.
• The flexibility to work between the hours of 8am to 6pm is essential.

In addition to a competitive salary, you will benefit from:

• 6.6Weeks annual leaveFTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care