Customer Service Representative jobs in United Arab Emirates

The Sales Head will spearhead the sales strategy and execution for the brand's luxury cosmetic products in the UAE. This role entails leading a high-performing sales team, forging partnerships with luxury retailers, ensuring top-tier brand presence, and driving substantial revenue growth aligned with the company’s expansion goals.

1. Sales Strategy Development: Craft and implement a robust sales strategy to establish and grow the brand in the luxury cosmetics market.
2. Team Leadership: Recruit, train, and manage a dynamic, results-driven sales team to meet and exceed performance targets.
3. Partnership Development: Foster and maintain strong relationships with luxury retailers, distributors, and e-commerce platforms.
4. Market Expansion: Identify and capitalize on opportunities for market growth within the UAE and potential Middle Eastern regions.
5. Sales Forecasting & Budgeting: Develop accurate sales forecasts, manage budgets effectively, and align them with profit objectives.
6. Customer Experience: Ensure the brand delivers an exceptional, luxury-aligned customer experience.
7. Brand Advocacy: Act as a brand ambassador at industry events, trade shows, and networking functions to elevate the brand's presence in the UAE market.
8. Sales Reporting: Analyze and report on sales performance, providing insights and actionable recommendations to senior management to meet and exceed targets.
9. Product Launches: Collaborate with marketing and product teams for successful new product launches, ensuring maximum market impact.
10. Market Analysis: Continuously monitor market trends, consumer behavior, and competitor activities to identify opportunities for growth in the luxury segment.

1. Experience: 8-10 years of sales experience in luxury retail, cosmetics, or a related sector.
2. Leadership: Demonstrated ability to lead and develop high-performing sales teams.
3. Market Expertise: In-depth knowledge of the UAE luxury market, including consumer behavior and key retail partnerships.
4. Networking: Established relationships with luxury retailers, distributors, and key industry contacts in the region.
5. Communication: Excellent written and verbal communication skills in English; Arabic is a plus.
6. Results-Oriented: Proven track record of consistently meeting or exceeding sales goals.
7. Passion for Luxury & Beauty: A genuine passion for luxury brands and the cosmetics industry.
8. Education: Bachelor's degree in Business Administration, Marketing, or related fields; MBA preferred.

1. Strong negotiation and influencing abilities.
2. Excellent analytical skills for forecasting and sales performance evaluation.
3. Ability to thrive in a fast-paced, dynamic environment.