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Associate Director

Project Management Institute

Abu Dhabi

On-site

AED 60,000 - 100,000

Full time

5 days ago
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Job summary

An established industry player is seeking a Technical Recruiter to lead SaaS software implementations. This role demands a proven track record in managing complex projects, excellent communication skills, and the ability to thrive in fast-paced environments. The ideal candidate will have a strong understanding of digital technologies and customer lifecycle management, ensuring successful onboarding and implementation for enterprise customers. Join a dynamic team that values innovation and adaptability, where your contributions will significantly impact client success and project outcomes.

Qualifications

  • 8-15 years in customer-facing roles, with 5 years in SaaS implementation.
  • Proven leadership in managing complex software projects.

Responsibilities

  • Lead and manage software implementation projects for enterprise clients.
  • Deliver value in complex environments while working with senior stakeholders.

Skills

SaaS Software Implementation
Customer Lifecycle Management
Analytical Skills
Communication Skills
Project Leadership
Problem-Solving Skills

Education

Bachelor's Degree in Business
MBA

Tools

Digital Technologies (AI, IoT, Cloud Computing)

Job description

Technical Recruiter at Adecco Middle East

The Adecco Group is the world’s leading HR solutions company. We believe in making the future work for everyone, and every day enable more than 3.5 million careers.

Experience: 8-15 years of experience in a customer-facing role, with at least 5 years specifically focused on SaaS software implementation and onboarding.

Proven track record of successfully leading and managing complex software implementation projects for enterprise customers.

Education: Bachelor’s degree in business, information technology, or a related field; MBA preferred.

Technical Expertise: Strong understanding of SaaS business models and customer lifecycle management, digital technologies (e.g., AI, IoT, cloud computing) and their application in business contexts.

Core Competencies:

  • Proven track record of delivering value in complex environments and working with senior stakeholders.
  • Strong analytical, quantitative, and problem-solving skills, with a demonstrated ability to thrive under pressure and an unparalleled attention to detail.
  • Excellent communication and interpersonal skills with the ability to influence key decision-makers.
  • Comfortable working in a fast-paced, high-impact environment with diverse client engagements.
  • A high degree of flexibility to adapt to shifting client priorities and agility in shifting between various projects and teams.
  • Ability to articulate strategies and insights with precision, ensuring messages resonate with our global clients.
  • Demonstrated leadership in diverse group settings and adaptability to evolving project landscapes.
  • Excellent track record of project/team leadership and related achievements.
  • Ability to take ownership of project module structuring and planning work to deliver desired results.
  • Ability to conceptualize and communicate strategic solutions to other team members and senior clients.
  • Intercultural competence and experience of working in more than one country and/or multi-cultural teams is a plus.
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