Sustainability Project Manager

Exceed Human Resource Consultants; Stellenbosch; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in sustainability seeks a Customer Account Manager in Stellenbosch. The role involves managing customer relationships, project coordination, and providing support to teams. Ideal candidates will have a relevant degree, experience in agriculture, and strong communication skills.

Qualifications

• At least 1 year of work experience required.
• Experience in the agricultural industry would be beneficial.
• Excellent understanding of agriculture & food supply chains.

Responsibilities

• Manage customer accounts and relationships effectively.
• Coordinate projects and provide customer support.
• Collect data and assist with administrative tasks.

Skills

Communication

Problem solving

Time management

Customer relationship management

Adaptability

Active listening

Education

BEng, BSc, BCom, or similar

Job description

Reference:9239 NB Consultant: NineBroodrykJob Description:

• Customer account management; including:
  • Customer relationship management.
  • Communicating and engaging with customers as needed.
  • Being an approachable and reliable point of contact and leading meetings with customers.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Building sustainable relationships and trust through open and interactive communication.
• Project management, project reporting, and coordination of projects that may be cross cutting other functions in the team.
• Customer support; including:
  • On-boarding of management teams, training presentations and demonstrations,
  • Online support calls,
  • Customer profile and system setup.
  • Providing customers with system implementation advice.
  • Preparing bespoke insights, guidance and recommendations for management teams.
  • Responding to help desk support queries timeously.
• Providing support to the broader team as needed.
• Data collection support, related admin and sense-checking.

Qualifications:

• A genuine passion for sustainability with an appropriate level of understanding and knowledge of sustainability issues and solutions in primary production and the food industry.
• BEng, BSc, BCom, or similar
• Experience in the agricultural industry would be beneficial
• At least 1 year of work experience
• Ability to work independently, to take initiative and ownership
• Ability to work well in a team
• Ability to take ownership and initiative is key
• Good time management and prioritisation skills
• Good communication and presentation skills
• Excellent understanding of agriculture & food supply chains
• Ability to build long-term customer relationships
• Drive to satisfy customers
• Conscientious
• Active listening skills
• Adaptable
• Problem solving skills
• Ability to work well under pressure
• Comfortable in the use of IT platforms
• Excellent English and Afrikaans verbal and written skills
• An understanding of Spanish would be a bonus
• Based in Stellenbosch region or surrounds
• Have a valid SA Driver’s licence and own transport

How to Apply:

• Email your comprehensive CV [e-mail].
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.