Printing Client Service/Production Co-Ordinator

Shou; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the printing industry is seeking a Printing Client Service/Production Co-Ordinator in Johannesburg. The role involves managing client relationships, ensuring project execution, and providing expert advice on print solutions. Candidates should have strong communication skills and the ability to handle multiple projects effectively.

Qualifications

• Printing experience advantageous.
• Excellent communication, negotiation and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Self-motivated with a results-driven approach.

Responsibilities

• Act as an internal point of contact for Sales Reps and clients.
• Maintain strong relationships with existing clients.
• Provide advice on print solutions.
• Work with internal teams to ensure seamless execution of print projects.
• Monitor timelines, budgets and quality control.

Skills

Communication

Negotiation

Interpersonal skills

Project management

Self-motivated

Job description

About the job Printing Client Service/Production Co-Ordinator

R9000-R15,000 (Depending on Experience)

Requirements:

• Printing experience advantageous
• Excellent communication, negotiation and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Self-motivated with a results-driven approach

Roles and Responsibilities:

• Act as an internal point of contact for Sales Reps and clients, addressing their print needs.
• Maintaining strong relationships with existing clients to ensure repeat business.
• Provide advice on print solutions which includes litho, digital and speciality printing.
• Work with internal teams (Repro, production, despatch) to ensure seamless execution of print projects.
• Ensure compliance with internal procedures.
• Monitor timelines, budgets and quality control to meet client expectations.
• Booking in of jobs upon quote approvals.
• Creation of work tickets.
• Checking and sending proofs to client timeously. Thereafter following up on approvals.
• Keep accurate records on Orders received.
• Resolve any issues or concerns that may arise.
• Help develop and maintain customer relationships.
• Excellent communication, negotiation and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Self-motivated with a results-driven approach