Junior Sales Account Manager (Travel)

Shou; Cape Town; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading company is seeking a Junior Sales Account Manager to manage International Travel accounts and enhance deal management. The role requires strong negotiation skills, computer literacy, and the ability to work under pressure. Successful candidates will be self-starting and resilient, contributing to the growth of the business.

Qualifications

• Degree level desirable; A-Level acceptable.
• Good knowledge of Excel and computer literacy.
• Strong objection handling and negotiation skills.

Responsibilities

• Manage a portfolio of International Travel Accounts.
• Research and build International Travel deals.
• Monitor deal refunds and coordinate with accounts.

Skills

Negotiation skills

Objection handling

Computer literacy

Ability to prioritize workload

Strong work ethic

Education

Degree level desirable; A-Level acceptable

Tools

Excel

Job description

About the job: Junior Sales Account Manager (Travel)

Purpose of the role:

The role involves a mix of sales account management and daily administration. Working closely with International Travel accounts, you will drive business within the platform to a higher standard, focusing on content levels and deal management. Successful applicants will be self-starting and resilient.

Main responsibilities and duties:

• Manage a portfolio of International Travel Accounts
• Research and build International Travel deals
• Deal Management including:
• Tracking Live Deals
• Price and Availability monitoring
• Booking Calendar Management
• Copy Feedback
• Deal extensions
• Discounts
• Provide support with new business accounts and ad hoc marketing campaigns
• Provide feedback on data including booking and visitor trends
• Collaborate with analysts on email orders, email campaigns, site orders, and App & Web pushes
• Follow industry and competitor trends to keep platforms relevant and aligned with the market
• Work alongside Customer Services to support escalated customer complaints or challenges
• Monitor deal refunds and coordinate with accounts to align with company policy
• Coordinate with finance to provide invoicing for marketing campaigns

Technical Skills required:

• Degree level desirable; A-Level is acceptable
• Good knowledge of Excel and computer literacy

Soft Skills required:

• Ability to prioritize workload
• Work efficiently under pressure to meet deadlines
• Strong objection handling and anticipation of queries
• Negotiation skills, especially regarding commission structures
• Willingness to work hard

This role may be suitable for roles such as Junior Account Manager, Senior Account Manager, or Team Leader.