HR Account Manager

Shou; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading recruitment agency in South Africa is seeking an HR professional to manage client relationships and oversee employee onboarding and offboarding processes. The ideal candidate will have a Bachelor's degree in HR or Business Administration, along with 2+ years of relevant experience. This role offers the opportunity to work within a dynamic team and contribute to strategic HR solutions for clients.

Qualifications

• 2+ years of experience in an HR role, preferably within an EOR or similar environment.
• Strong understanding of South African labour law and regulations.

Responsibilities

• Build and maintain strong relationships with clients for HR-related matters.
• Prepare and distribute onboarding forms and employment contracts.
• Conduct disciplinary hearings and manage offboarding processes.

Skills

Interpersonal skills

Communication skills

Organisational skills

Multitasking

Education

Bachelor’s degree in Human Resources

Business Administration or related field

Job description

Working Hours & Setup: 40 hours per week, Mondays to Fridays, 09:00 to 18:00.

What do we do?

The Legends Agency is a leading in-country recruitment specialist. We take pride in building legendary teams for businesses across local, national, and international markets. Our team is at the heart of our success. We marry our team of experienced, industry-expert recruiters with world-class technology. This is a powerful combination, allowing us to deliver a Legendary service

We offer a comprehensive suite of recruitment solutions, including permanent and contract placements, Employer of Record (EOR) services, and the ability to employ your staff in South Africa or internationally. Our reach extends across all 9 provinces in South Africa, encompassing all 278 municipal areas. We've helped hundreds of organisations hire and manage staff, and our legendary insights into workforce costs empower ambitious local businesses and multinationals alike to make strategic data-driven decisions.

Responsibilities:

Client Relationship Management: Build and maintain strong relationships with clients, acting as their main point of contact for HR-related matters.

Identify opportunities to upsell our services, ensuring clients are aware of the full range of solutions we offer.

Collaborate strategically with our recruiters, providing them with regular feedback on client hiring needs and preferences.

Employee Onboarding: Prepare and distribute onboarding forms, offer letters, and employment contracts and coordinate the sourcing and delivery of IT equipment for new hires.

HR Guidance: Provide guidance on employee relations issues, HR compliance matters, and best practices. Manage employees through their probationary period, disciplinary processes, and offboarding procedures.

HR Procedures: Conduct and chair disciplinary hearings, ensuring compliance with company policies and legal requirements.

HR Reporting and Analytics: Prepare regular HR reports and analytics for clients.

Employee Offboarding: Manage the offboarding process, including sending offboarding emails tailored to the nature of the departure. Oversee the collection and return of IT equipment from departing employees.

General Client Requests: Handle changes to employment contracts such as salary adjustments and working hours. Provide general HR advice and support as needed.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related field.

2+ years of experience in an HR role, preferably within an EOR or similar environment.

Strong understanding of South African labour law, regulations, and best practices.

Excellent organisational and multitasking abilities.

Strong interpersonal and communication skills.

Ability to work independently and as part of a team.