Front and Back Office Supervisor

Pepkor Lifestyle; Johannesburg; On-site; ZAR 400,000 - 500,000; Full time

Job summary

Join a leading retail organization as a Front and Back Office Supervisor at Pepkor Lifestyle. This role offers the opportunity to lead a dynamic team, drive results, and contribute to meaningful social change. You will manage stock, ensure compliance, and deliver exceptional customer service while fostering a positive work environment.

Benefits

Competitive salaries

Comprehensive benefits packages

Career development opportunities

Qualifications

• Minimum of three years of proven experience in Retail Management.
• Strong Business Acumen and Administrative Skills.
• Resilience & Positivity in team management.

Responsibilities

• Implement customer retention strategies and ensure exceptional customer service.
• Manage inventory effectively and minimize stock losses.
• Lead and develop a high-performing team.

Skills

Stock Management

Compliance & Risk Management

Financial Acumen

Team Leadership

Customer Service

Education

Grade 12 Matric qualification

Job description

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Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail

Ready to lead a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Front and Back Office Supervisor within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference.

Here's What Sets Pepkor Lifestyle Apart

Impactful Work: Deliver value to African consumers and contribute to the success of a leading retail organization.

Diverse Opportunities: Explore a wide range of products, services, and growth prospects within the company.

Innovative Environment: Embrace creativity, continuous improvement, and be part of a team that thrives on new ideas.

Competitive Benefits: Enjoy competitive salaries, comprehensive benefits packages, and rewarding career development opportunities.

Meaningful Contribution: Be part of a mission to make quality living accessible to all and contribute to positive social change.

Are you a passionate leader with the following qualifications and experience?

Qualifications

Grade 12 Matric qualification

Minimum of three years of proven experience in Retail Management.

Professional Expertise

Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.

Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.

Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.

Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.

Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.

We are seeking a candidate who possesses the following qualities:

Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.

Strong Administrative Skills.

Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.

Effective and Exceptional Customer Service.

Talent Management: Identify, develop, and empower top performers to achieve their full potential.

Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.

Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.

Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.

Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.

Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.

Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail

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