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Store Operations Leader – Customer Experience
Job summary
A leading pet care company in Bountiful, UT is seeking a Key Holder to oversee store operations, ensure exceptional customer service, and maintain a safe environment for pets and customers. This role involves leading staff, managing inventory, and fostering a welcoming atmosphere. Candidates should have retail experience, strong leadership skills, and the ability to multitask. This position offers opportunities for professional growth within a collaborative team culture.
Benefits
Qualifications
- Previous retail experience required; key holder or supervisory experience preferred.
- Strong leadership, problem-solving, and decision-making skills.
- Excellent communication and interpersonal abilities.
Responsibilities
- Uphold Petco’s animal care standards, ensuring health and safety.
- Deliver friendly, knowledgeable service to customers.
- Support daily store operations including sales and recovery.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.