Trauma Outreach Worker Lead

Advocate Health Care; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Chicago seeks a dedicated individual to oversee daily operations of Teams of Workers (TOWs) and provide patient outreach. The role requires a high school diploma, at least 5 years of experience in social services, and supervisory skills. Ideal candidates will excel in communication, teamwork, and adaptability. This is a full-time position that offers competitive compensation based on skills and experience.

Responsibilities

• Monitors TOWs to help the team meet their individual and team goals.
• Creates a healthy and motivating work environment.
• Creates workflows/procedures with external stakeholders.
• Oversees day-to-day operations of TOWs.
• Provides patient outreach and resource navigation.
• Engages in community outreach and advocacy.

Skills

Good verbal and written communication skills

Ability to work as a team member

Competent in Windows platform

Good organizational skills

Ability to handle difficult calls and maintain professional conduct

Willingness to be flexible with job responsibilities

Past supervisory skills

Education

High School diploma or GED

Minimum 5 years experience in social services with supervisory role

Job description

This range is provided by Advocate Health Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.45/hr - $32.20/hr

Major Responsibilities

• Monitors TOWs in order to help the team meet their individual and team goals.
• Creates a healthy and motivating work environment and atmosphere.
• Creates workflows/procedures with external and internal stakeholders.
• Oversees day to day operation and performance of TOWs.
• Provides patient outreach and resource navigation.
• Community outreach and advocacy.

Education / Experience Required

• High School diploma or GED
• Typically requires a minimum of 5 years experience in social services including experience in a supervisory role.

Knowledge, Skills & Abilities Required

• Good verbal and written communication skills.
• Ability to work as a team member.
• Competent in Windows platform.
• Good organizational skills.
• Ability to handle difficult calls and maintain professional conduct.
• Willingness to be flexible with job responsibilities.
• Past supervisory skills.

Physical Requirements And Working Conditions

• Requires travel, therefore exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.
• Able to work nights/weekend hours when necessary.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Hospitals and Health Care