Technical Strategist - Patient Access

Baylor Scott & White Health; Garden City (ID); Remote; Full time

Job summary

A leading healthcare provider is seeking a Technical Strategist to develop and implement services within their physician network. This fully remote position involves analyzing scheduling workflows and fostering relationships with physicians. Candidates should have 5 years of experience, strong communication skills, and Epic Cadence Certification. The pay range is between $40.35 and $62.52 per hour based on qualifications and experience.

Benefits

Dollar-for-dollar 401(k) match up to 5%

Debt-free tuition assistance

Immediate access to time off benefits

Qualifications

• 5 years of experience in a relevant field.
• Proven knowledge of physician networks and contract management.

Responsibilities

• Conduct analysis of scheduling workflows and facilitate technical solutions.
• Participate in re-engineering operational workflow processes.
• Serve as a professional for physicians' practices.

Skills

Epic Cadence Certification

Exceptional social skills

Excellent public speaking skills

Time management skills

Education

Bachelor's degree or 4 years work experience

Tools

MS Word

Excel

PowerPoint

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

100% remote position

The Technical Strategist is accountable for the development, implementation and evaluation of services provided by and to the physician network and groups. Participates in the development and implementation of strategic plans and develops relationships with physicians to foster an economic knowledge of physician practices and the provider network.

The pay range for this position is $40.35/hour (entry level qualifications) - $62.52/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience.

Essential Functions of the Role

• Conduct a thorough analysis of scheduling workflows/processes and facilitate technical solutions with corresponding build documentation.
• Participates in the re-engineering of operational workflow processes with end-users/business owners and translates into Epic Cadence build.
• Promotes standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support, maintenance, and end-user training.
• Assigned to various projects and demonstrates an ability to complete assigned assignments, proactively connect with manager to prioritize workflow and mitigate risks, track issues, provide solution-oriented escalation, and understand fundamental project management methodologies.
• Develops an integrated network of physicians to give efficient access to quality healthcare.
• Ensures all areas of responsibility are aligned with the mission, vision, values and strategic goals of the organization.
• Serves as a professional for physicians' practices in the areas of revenue cycle, systems and applications.
• Performs contract management duties including testing, negotiation, implementation, performance monitoring and provider relations.
• Attends board meetings and represents the interests of provider network, the organization and other constituencies.

Key Success Factors

• Epic Cadence Certification required.
• Demonstrated knowledge of physician networks and contract management.
• Exceptional social skills to effectively interact with internal and external management and employees.
• Excellent public speaking and communication skills, both written and verbal.
• Experience communicating with board members and internal/external leadership.
• Excellent organization and time management skills.
• Proficient in systems used to perform job duties, including MS Word, Excel and PowerPoint.
• Ability to travel throughout assigned region(s) to attend community events and meetings.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.