Shift Manager

McDonald's; Fargo (ND); On-site; USD 40,000 - 55,000; Full time

Job summary

A local restaurant franchise in Fargo, ND is looking for a Shift Manager to lead shifts, ensure fast and friendly service, and manage the team effectively. Candidates should have previous leadership experience, be at least 18 years old, and possess a positive, flexible attitude. This role offers great pay, benefits, and advancement opportunities.

Benefits

Great pay with yearly raises

Medical, dental, and vision coverage

Paid Time Off

Education assistance

Advancement Opportunities

Qualifications

• Prior leadership experience in a restaurant or retail environment.
• Positive attitude, flexible schedule, and ability to work in a fast-paced setting.
• Must be 18 years or older.

Responsibilities

• Lead shifts ensuring customer satisfaction.
• Monitor team performance and compliance with standards.
• Communicate effectively with the next shift manager.

Skills

Leadership experience

Customer Service

Team Management

Food Safety

Job description

Overview

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, terminating, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant and will not receive a copy of your employment application or be involved in any employment decisions.

Essential Duties & Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew members and other managers during the shift to ensure great quality, service and cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shift, completing paperwork timely, and helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Managing team members
• Exceptional Customer Service which includes digital ordering
• Quality Food Production
• Daily Maintenance and Cleanliness
• Training
• Safety and Security
• Inventory Management
• People Practices (Supporting Recruitment, Retention, Engagement, Etc.)

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work in the famously fast-paced McDonald’s environment. You must be 18 years of age or older to be a manager.

Physical Demands

• Must work a schedule that fits the restaurant needs
• Stand and walk for long periods of time
• Bend, stretch, twist, or reach out
• Use muscles to lift, push, pull and carry objects: occasionally up to 40 pounds and frequently up to 10 pounds
• Complete tasks, works positions with repetitive motions
• Hear sounds and recognize the difference between them

Benefits

• Great pay with yearly raises based on performance
• Monthly performance updates and semiannual performance reviews
• Paid Time Off
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English or Spanish classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term disability, life, and accident insurance
• Service awards
• Bonuses up to 2 times per year when qualifications are met
• Instant Pay
• McPerks
• Dr on Demand
• Meal discounts
• Advancement Opportunities
• Paid Training
• Flexible schedule
• Bereavement pay
• Uniforms, including shoes

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requisition ID: PDXMC461C0347-2CC1-47E2-B985-11A69FA49582_71831

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.