Service Manager

Cintas; Waco (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading service company located in Waco, TX, is seeking a Service Manager to lead and support a team focused on customer satisfaction. The ideal candidate will have a valid driver's license, experience in industrial sales or customer service, and the ability to manage team performance effectively. The position offers competitive pay and comprehensive benefits.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) with Company Match

Paid Time Off and Holidays

Skills Development and Training Opportunities

Qualifications

• Ability to manage team performance and resolve customer related issues.
• Hands-on support in service delivery and maintaining customer satisfaction.

Responsibilities

• Directly manage the customer facing Service team.
• Foster a safe working environment and achieve operational goals.
• Provide training on effective sales techniques.

Skills

Valid driver's license

Experience in industrial sales or customer service

Education

High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Job description

Title: Service Manager

Location: Waco, TX, US, 76712

Requisition Number: 213756

Job Description

Cintasis seeking a Service Manager to directly manage our customer facing Service team. Responsibilitiesinclude hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventoryand payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

• Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Benefits

• Cintas offers comprehensive and competitive medical, dental, and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Rental

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

Nearest Major Market: Waco

Job Segment: Payroll, Service Manager, Performance Management, Manager, Finance, Customer Service, Human Resources, Management