Senior Associate, Strategy & Operations - Commerce Platform

DoorDash; Los Angeles (CA); On-site; USD 78,000 - 115,000; Full time

Job summary

A leading delivery and commerce platform company is seeking a Senior Associate to drive growth and develop partnerships. This mid-senior level role requires strong analytical skills and a background in strategy or operations. You will gather quantitative and qualitative feedback and influence product improvements while connecting with merchant partners. Offering competitive compensation with comprehensive benefits, including equity grants and flexible paid time off.

Benefits

Medical, dental, and vision insurance

401(k) with employer matching

Equity grants

Paid time off and sick leave

Wellness benefits

Qualifications

• 3+ years of experience in consulting, strategy, or operations.
• Experience in high-growth or early-stage startups is a plus.
• Strong ability to provide actionable recommendations from complex data.

Responsibilities

• Drive growth and adoption of top priority projects.
• Develop relationships with key merchant partners.
• Guide operational improvements by understanding merchant needs.

Skills

Excellent communication skills

Analytical thinking

Interpersonal skills

Entrepreneurial mindset

Education

Bachelor’s degree or higher

Job description

Senior Associate, Strategy & Operations - Commerce Platform

DoorDash Commerce Platform is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. It enables ecommerce fulfillment for first‑party experiences and supports growth across strategic clients. The Senior Associate will help define, test, and scale Commerce Platform’s growth initiatives.

We expect this position to be filled by 12/7/2025.

About The Role

As a Senior Associate on our Commerce Platform Growth Strategy & Operations team, you will play a critical role in driving growth and success. You will own this segment and help build and execute our growth strategy across strategic clients, launch and scale partnerships, find product‑market fit, develop go‑to‑market strategies, and partner cross‑functionally to bring solutions forward. You may design experiments to improve quality and delivery operations, test marketing strategies, address issues that enable our merchants and processes to run efficiently, and dive into data to explain performance in detail. The ideal candidate is a self‑starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution with cross‑functional buy‑in to achieve DoorDash Commerce Platform’s goals. You will report to a Manager in the Commerce Platform Restaurants team in our Platform Products organization.

You’re Excited About This Opportunity Because You Will …

• Build and own the business – Drive growth and adoption of top priority projects
• Business development – Develop and foster deep relationships with top priority merchant partners to iterate and grow the business
• Go‑to‑market strategy – Understand product‑market fit, value proposition, pricing, and competitive landscape; help develop go‑to‑market strategy and grow a high‑potential offering
• Improve the product – Guide operational improvements by understanding merchant needs and working with internal partners to design solutions; inform the product roadmap with quantitative and qualitative feedback
• Influence – Work cross‑functionally with Product, Engineering, Finance, Analytics, Support, Sales and Account Management to drive growth and scale
• Experiment – Evaluate and test revenue, cost, and quality drivers

We’re Excited About You Because…

• You have a Bachelor’s degree or higher
• You have 3+ years of experience in consulting, strategy, or operations; high‑growth/early‑stage startup or entrepreneurial experience is a big plus
• You have excellent communication and interpersonal skills
• You are a strong analytical thinker who can provide actionable recommendations from complex data
• You have a bias toward action and thrive in a fast‑paced, changing environment
• Your charisma helps you connect with merchants and internal teams to promote products and drive adoption
• You crave responsibility and want to shape the vision and direction of the company
• You’re willing to roll up your sleeves and open to feedback
• You excel at motivating potential partners to see the benefits DoorDash Commerce Platform offers

Compensation & Benefits

The national base pay range for this position within the United States, including Illinois and Colorado, is $78,200—$115,000 USD. Base salary is localized by work location. The role includes opportunities for equity grants. Benefits include medical, dental, vision, 401(k) with employer matching, paid parental leave, wellness benefits, commuter benefits match, paid time off, paid sick leave, disability and life insurance, and more. Details vary by location.

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrual and paid sick time accrual are defined by hours worked. See the careers page for more information.

About DoorDash

DoorDash aims to empower local economies by enabling delivery and commerce that support Dashers, merchant partners, and consumers. We are a technology and logistics company committed to supporting employees’ happiness, health, and well‑being with comprehensive benefits and opportunities for growth.

Our Commitment to Diversity and Inclusion

We are committed to growing and empowering a more inclusive community. We hire and cultivate diverse teams and believe true innovation happens when everyone has a seat at the table. We encourage applicants from all backgrounds and perspectives to apply. See our non‑discrimination statement for more details. If you need accommodations, please inform your recruiting contact.

Seniority level

• Mid‑Senior level

Employment type

• Full-time

Job function

• Business Development and Sales
• Industries: Software Development