Senior Administrative Associate - Office of the Registrar

University of Texas; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A prominent university in Austin seeks a Senior Administrative Associate for the Office of the Registrar. This full-time role involves communication with various stakeholders, managing student records, and ensuring data accuracy. The ideal candidate has a Bachelor's degree and several years of administrative experience, along with strong communication skills and proficiency in Microsoft Office. Compensation starts at $50,010 annually, with expected work hours of 40 per week.

Qualifications

• 3 years of administrative experience required.
• Ability to work independently and in teams.
• Excellent customer service skills.

Responsibilities

• Facilitate communication with stakeholders.
• Conduct quality assurance testing and improve processes.
• Verify accuracy of records and update information.

Skills

Communication skills

Microsoft Office proficiency

Problem-solving

Customer service

Education

Bachelor's degree

Tools

Adobe Acrobat

Job description

Senior Administrative Associate - Office of the Registrar page is loaded## Senior Administrative Associate - Office of the Registrarlocations: UT MAIN CAMPUStime type: Full timeposted on: Posted Todayjob requisition id: R\_00043080**Job Posting Title:**Senior Administrative Associate - Office of the Registrar**----****Hiring Department:**Office of the Registrar**----****Position Open To:**All Applicants**----****Weekly Scheduled Hours:**40**----****FLSA Status:**Non-Exempt**----****Earliest Start Date:**Immediately**----****Position Duration:**Expected to Continue**----****Location:**UT MAIN CAMPUS**----****Job Details:**## General NotesThe Office of the Registrar hires for the needs of the entire office. Must be eligible to work in the United States on a full-time basis for any employer.## Responsibilities* Communicate information/data to students, parents, staff, faculty, and reporting entities, including consulting with campus and external stakeholders. Research and retrieve data to respond to community requests.* Facilitate and document quality assurance testing to evaluate current processes for improvement/efficiency opportunities and to monitor compliance and risk mitigation. * Conduct various activities in the Registrar's office, including yet not limited to course inventory, catalog production, credentials, and curriculum.* Coordinate and, at times, lead the exchange of information with the campus community consistent with federal and State law and educational policy.* Participate in and support team and campus-related projects. Actively participate in meetings, training, and presentations.* Answer and/or process higher-level or complicated requests for information and service. Serve as a problem solver for campus partners. Provide training and data retrieval upon request from campus and external stakeholders.* Verify accuracy of records. Enter and update electronic information, including updating and maintaining systems. Store and access paper and electronic documents.## Required QualificationsBachelor's degree and three years of administrative experience. Demonstrate competency in the use of the Microsoft Office suite and Adobe Acrobat. Demonstrate adaptability, experience working in a team setting, attention to detail, ability to engage, be motivated in the work environment, both strong written and oral communication, and strong interpersonal communication skills. Ability to display tact and professionalism, work cooperatively in the office environment, and provide excellent customer service. Require minimal supervision and use time efficiently. Respond to requests for service and assistance. Exhibit sound and accurate judgment. Demonstrate persistence and overcome obstacles. Ability to take initiative in working both independently and in cooperation with others. *Relevant education and experience may be substituted as appropriate.*## Preferred QualificationsExperience with student academic records in a university setting. Experience working with the UT Mainframe, student records, and Veteran Certification. Extensive experience in a position that demonstrated advanced competency in direct customer service, problem-solving, process improvement or related job knowledge. Proven ability to analyze issues and offer practical solutions. Demonstrated organizational ability, negotiation skills, and ability to work under pressure. Experience in identifying and resolving problems in a timely manner. Experience learning, understanding, interpreting, and explaining complex policies and/or legislation. Proven ability to analyze issues and offer practical solutions. Experience working in a university environment and assisting individuals from many cultures. Strive to continuously build knowledge and skills. Experience managing student workers/employees.## Salary Range$50,010## Working Conditions* May work around standard office conditions* Repetitive use of a keyboard at a workstation## Required Materials* Resume/CV* 3 work references with their contact information; at least one reference should be from a supervisor* Letter of interest**Important** **for applicants who are NOT current university employees or contingent workers:** You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.**Important for Current university employees and contingent workers:** As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.----**Employment Eligibility:**Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.----**Retirement Plan Eligibility:**The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.----**Background Checks:**A criminal history background check will be required for finalist(s) under consideration for this position.----**Equal Opportunity Employer:**The University of Texas at Austin, as an , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.----**Pay Transparency:**The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.----**Employment Eligibility Verification:**If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do