Sales Training Manager

Performance Food Group; Cincinnati (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

A leader in food distribution is seeking a Training and Development Specialist to provide sales training and support, assist with onboarding, and implement training programs. The ideal candidate has a Bachelor's degree and 1-3 years of relevant experience. Responsibilities include delivering training, assessing training needs, and developing training materials. Competitive benefits and growth opportunities are offered in a supportive environment.

Benefits

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Qualifications

• Knowledge of Sales and Sales processes.
• Strong communication and facilitation skills.
• Experience in training and development including curriculum design.

Responsibilities

• Deliver training to sales associates, both in-person and online.
• Assist in developing and maintaining training programs.
• Assess individual/group training needs.

Skills

Sales processes

Communication skills

Customer service skills

Facilitation skills

Curriculum design

Education

Bachelor's degree

Job description

Company Description:

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

Provides sales training and support, assists with associate onboarding and sales technology documentation and implementation. Responsible for providing both software and soft skills training to associates. Assists with software implementation, including both business support and training tasks. Responsible for developing end user documentation, as well as providing ongoing support and training to associates, both virtually and in person is required. Potential travel of this role is 50%.

Position Responsibilities

• Assist in developing the ongoing strategy and vision of the Training and Development department.
• Deliver formal (instructor-led classroom), informal or online (webinar) training to sales associates
• Assist with associate onboarding blended learning program to virtually deliver sales order entry system training and other Performance Foodservice training
• Assess individual/group training needs and adjust pace and environment as needed
• Assists in developing, maintaining/updating, evaluating, and improving training programs, documentation, materials, and resources for Performance Foodservice training
• Speak/train effectively in front of groups and possess strong customer service skills
• Participate in software user acceptance training and assist in software implementation
• Performs other related duties as assigned.

Qualifications

Required Education: Bachelors

Required Experience: 1 - 3 Years

Knowledge of Sales and Sales processes. Familiarity of general opco operating procedures. Experience in training and development including curriculum design, program delivery, and learning assessment. Strong communication and facilitation skills.

Preferred qualifications

Preferred Education: Bachelors

Preferred Experience: 3 - 5 Years

Knowledge of Sales and Sales processes in a foodservice environment. Previous experience in instructional design is preferred. Prior FOODSTAR and/or instructional design experience a plus.