Sales Coordinator - Business Development Center

Holman, Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading automotive company is seeking a remote Sales Coordinator for the Business Development Center. The ideal candidate will have a high school diploma, experience in customer service or sales, and exceptional communication abilities. This role involves generating appointments and maintaining customer relationships, with additional duties as assigned. Benefits include health insurance, a 401(k) plan, and paid time off.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off (PTO)

Qualifications

• Excellent written and verbal communication skills are essential.
• Strong organizational and multitasking abilities required.
• Experience in call center, customer service, or sales preferred.

Responsibilities

• Execute the BDC process in line with company strategies.
• Respond to customer inquiries promptly during store hours.
• Engage leads using professional communication methods.

Skills

Excellent written and verbal communication skills

Strong organizational and multitasking abilities

Tech-savvy and experienced with CRM tools

Call center, customer service, or sales experience

Education

High school diploma or equivalent

Job description

Overview

Sales Coordinator - Business Development Center at Holman. This is a remote opportunity; you must reside in Washington, Oregon, or Colorado. Compensation: $18/hour plus bonus opportunities (up to $1,200/month). Schedule: Our operating hours are 7:30 AM to 7:00 PM PST, Monday through Sunday; you will be assigned an 8-hour shift Monday through Friday with weekend shifts as needed.

As a Sales Coordinator, you will be the first point of contact for potential vehicle buyers. You will create exceptional customer experiences by communicating effectively via phone, email, and text to set appointments for our dealerships. Your work directly contributes to the sales team’s success by generating high-quality appointments and building strong relationships with future customers.

Responsibilities

• Execute the Business Development Center (BDC) process in line with Holman strategies and standards.
• Respond to customer inquiries from the CRM within 15 minutes during store hours.
• Engage leads using professional phone, email, and text communication.
• Schedule appointments for in-store visits, adhering to Holman’s “Best Practice” benchmarks.
• Follow dealership-provided communication templates and telephone word tracks.
• Maintain accurate records of all customer interactions in the CRM system.
• Make 50 - 100+ outbound contacts daily to support appointment goals.
• Attend team meetings, required training, and ongoing professional development sessions.
• Take on additional duties and special projects as assigned.

Qualifications

• High school diploma or equivalent required.
• Call center, customer service, or sales experience required.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working independently in a remote setting.
• Tech-savvy and experienced with CRM tools (or willing to learn quickly).
• Flexible schedule availability, including some weekends.
• Collaborative mindset – ability to work effectively with team members at all levels.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Equal Opportunity

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. If you are a person with a disability needing assistance with the application process, please contact [e-mail].